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COMING SOON: Product-Focused Search and Guided Navigation for improved access to product support. Thank you for your feedback and stay tuned!

Generate a Shipping Label

Scheduling a Pickup or Collection can be done from: ​ 

  1. Order confirmation page​
  2. Repair Status page​

Click on GENERATE SHIPPING LABEL from Order Confirmation page.

Generate a Shipping Label Screenshot 1

Search for the order on Repair Status page.

Generate a Shipping Label Screenshot 2

Click on the Order Number.

Generate a Shipping Label Screenshot 3

Click on GENERATE SHIPPING LABEL.

Generate a Shipping Label Screenshot 4

Scheduling collection.

Select SHIPPING CONTACT and/or SENDER ADDRESS, if necessary.

Generate a Shipping Label Screenshot 5

Review the SHIPPING CARRIER.

Generate a Shipping Label Screenshot 6

In case your company has regular scheduled pick up with the shipping carrier, you do not need to schedule the pick up. However, you still need to generate the label.

In case your company does not have that, you need to schedule the pick up and follow the further steps.

Generate a Shipping Label Screenshot 7

Select the Desired Pickup Date.

Generate a Shipping Label Screenshot 8

In case you selected today’s date, there is no need to fill in Your Company’s Starting Time.

In case you selected any other day, you need to select Your Company’s Starting Time.

Generate a Shipping Label Screenshot 9

Select Your Company’s Closing Time.

Generate a Shipping Label Screenshot 10

Select Desired Pickup Time.

Example:

Generate a Shipping Label Screenshot 11

Fill in Special Instructions, if necessary.

Generate a Shipping Label Screenshot 12

Fill in No. of Packages To Be Picked Up.

Number of packages cannot be higher than number of units in the order.

Generate a Shipping Label Screenshot 13

Click Submit.

Generate a Shipping Label Screenshot 14

The collection has been scheduled, and the label was generated.