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维修状态

All registered users can easily access the status of their repairs in the Repair Order Portal and activate Email Notifications to stay up to date and informed of their repairs.

View Status Within the Repair Order Portal
提交维修订单后,可在维修订单门户上跟踪进度。用户可以进行搜索,查找某个维修订单或一系列维修订单。可查看的状态信息包括:

  • 序列号 
  • 订单状态:已提交、已关闭或已取消
  • Line status: open, received, repair started, repair completed, shipping, RMA closed, or cancelled 
  • 接收日期 
  • 退回日期  
  • 故障已查明

Tracking numbers  are provided for repair shipments and link you directly to the transportation carrier’s web site for specific in-transit status and location information.