Retail Use Case

Customer Experience

Create Memorable Shopping Journeys

Engage shoppers with personalized assistance and self-service options that meet them wherever their journey begins, whether it moves from online to in store or stays in a single channel.

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Deliver Seamless, Personalized Customer Experiences

Seamless experiences are vital at every step. Zebra’s customer experience solutions empower associates with mobile tools to provide real-time product access and deliver personalized interactions. With kiosks, personal shopping devices, and self-checkout stations, shoppers can explore independently or receive expert assistance. Every seamless interaction builds trust, fosters loyalty, and creates lasting connections. Enhance the retail customer experience with Zebra Solutions. Equip associates with real-time product information and provide self-service tools to ensure customers enjoy personalized, seamless service during every visit.

Service

Equip associates with enterprise mobile devices and AI-powered tools for instant product and inventory information, empowering them to deliver personalized experiences.

Convenience

Offer self-service options like personal shopping devices, kiosks, and self-checkout to make independent shopping easier.

Connect

Seamlessly connect online and in-store experiences. Enable real-time inventory visibility to help shoppers easily find, purchase, or return products across any channel.

Build Your End-to-End Solution

Hardware

Wearable Computers
Wearable Computers
Front view of a Zebra TC57x handheld computer
Handheld Mobile Computers
Handheld Mobile Computers
Personal Shopping Series
Personal Shopping Series
Tablets
Tablets

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RFID Products
RFID Products
Front of Zebra DS4600 Series barcode scanner, Model DS4608-XD, black, right facing
Barcode Scanners
Barcode Scanners
Front right view of a Zebra ZD400 desktop printer
Printers
Printers
Zebra CC600 and CC6000 Customer Concierge Series
Interactive Kiosks
Interactive Kiosks

Barcode Labels and Tags
Barcode Labels and Tags
Environmental Sensors
Environmental Sensors
Intelligent Cabinets
Intelligent Cabinets

Software

Workcloud Enterprise Collaboration Suite
Workcloud Enterprise Collaboration Suite
Workcloud Workforce Optimization Suite
Workcloud Workforce Optimization Suite
Workcloud Inventory Optimization Suite
Workcloud Inventory Optimization Suite

Workcloud Demand Intelligence Suite
Workcloud Demand Intelligence Suite
Zebra Pay
Zebra Pay
Workstation Connect
Workstation Connect

Services

Zebra OneCare™ Maintenance Plans
Zebra OneCare™ Maintenance Plans

Ready to design your Customer Experience solution?