Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfillment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and specialty stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfillment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimizing inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimizing the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalized retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimize workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimize critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labeling.
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Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labeling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimize processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
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Optimize operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
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Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
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Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labeling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimization, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilization, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfillment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra’s printing, scanning and tracking technologies for public sector healthcare help ensure delivery of the best possible care for optimal health outcomes.
Zebra’s law enforcement and first responder technologies – scanners, tablets and mobile computers – give you real-time, accurate situational awareness.
Zebra’s asset tracking and data capture technologies empower federal civilian agencies to operate more efficiently and effectively.
Zebra’s printing, scanning and mobile computer technology gives state and local government agencies the tools to provide services quickly and efficiently, making the best use of resources.
Zebra’s military and Department of Defense (DoD) barcode printing and asset tracking technologies increase visibility into assets, personnel and equipment, for faster, more efficient and secure operations.
Create a safe and secure environment on campus with Zebra’s ID printing and tracking solutions.
With Zebra's law enforcement technology solutions, you can answer the call of duty with greater confidence. Spend more time protecting the public and less time doing paperwork.
Track your teams, equipment and vitals, so you're better prepared, better protected and better informed at the fire station and at the scene.
Let Zebra show you how our transformative emergency response technology can be your best ally in serving the public.
Zebra’s asset management devices for local and federal government enable agencies to track and manage total asset inventories.
Zebra’s identity management technologies for government include secure ID card printing, mobile fingerprint collection, document scanning, CAC card verification, personnel validation and more.
Zebra’s inspection and code enforcement technology provides fast accurate options for ensuring compliance.
Zebra’s disaster and emergency management mobile technologies allow for real-time communication for onsite assessment, asset tracking and identification, and inventory control.
Zebra’s mobile logistics solutions for military supply chains keep operations moving smoothly around the clock.
Manage the inventory of your military commissary and exchange service with Zebra’s practical and rugged inventory management printers and scanners.
Zebra’s MRO solutions enable personnel to access work orders and maintenance histories, track parts and inventories, and complete necessary documents.
Deliver the right human services, when and where they’re needed, quickly, efficiently and accurately.
Zebra’s electronic citation (E-citation) solutions provide enforcement officers with fast, accurate options for electronic ticketing.
Zebra’s ID card printers and scanners allow for high volume license printing and processing of drivers, marriage, insurance and wildlife licenses.
Zebra’s Communications & Collaboration solutions enable a safer, more informed field workforce, for both routine operations and emergency response.
Zebra’s situational awareness solutions for public safety include an array of purpose-built mobile computers, rugged tablets, visibility and support services enable a fully customized solution for your agency’s needs.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call center representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedized mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitizing record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialize in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimize your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and gas field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Enhance frontline operations with Zebra’s AI software solutions, which optimize workflows, streamline processes, and simplify tasks for improved business outcomes.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Which option is better to support your frontline workers and improve the efficiency of digital workflows?
Editor’s Note: This post is part of the “SAP Mobile Advisor” series now hosted on Zebra’s Your Edge blog and podcast channels. If you missed previous posts, you can catch up here:
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As I talk to many SAP customers looking to migrate from SAP ECC to SAP S/4HANA to better support frontline workers and back-office processes, a key question often arises:
Should I choose SAP Extended Warehouse Management (EWM) or Stock Room Management (SRM)?
Ultimately, the best option for your business depends on how complex your warehouse and inventory management needs are and whether you truly need the added capabilities of EWM at the added cost of an additional software license.
You must also consider the mobile worker experience. Will the SAP platform you choose be able to fully support the people on the frontlines? Will you be able to create the mobile app – or, really, the user experience – they need to be efficient and effective in high-pressure situations? Will they have the tools needed to capture data at the edge using a wearable, handheld mobile computer, tablet, or barcode scanner? And will that data be able to flow back into SAP and then on to your other business systems for reconciliation and actioning? Will you be able to automate your workflows with ease as the pressure (and business case) compels such changes?
Well, the truth is EWM and SRM are both SAP warehouse management systems (WMS) that can help you manage your warehouse operations and inventory. They’re designed to replace SAP’s older Warehouse Management (WM) solution. However, in some cases, EWM require a separate license, while SRM is included with your subscription to SAP S/4 HANA.
So, technically, both platforms could give you the capabilities you need to facilitate the connection you need between frontline workers and back-office systems. However, the best option for you will depend on your operation size, complexity, and future growth ambitions.
So, let’s talk about that more. Let’s also think about what you will have to do to effectively migrate to either EWM or SRM, depending on which option ends up being best for you.
Before we do that, though, let me just answer one question I have been hearing more lately:
The short answer is, “yes.”
If you’re moving from SAP’s ERP Central Component (ECC) to SAP S/4HANA, and you’re using a WMS that relies on ECC’s database, then you’ll have to migrate your warehouse management application and your current database to SAP S/4HANA.
Why? (The most important question.)
If you’re using SAP’s WM platform, or any other third-party database or WMS that doesn’t use the SAP HANA database, then you won’t be able to use those platforms or databases with SAP S/4HANA. Long-term, you’ll have to migrate to the HANA database and to warehouse management solutions that are compatible with SAP S/4HANA.
If you’re using SAP WM, you can continue to run your existing solution in S/4HANA for a limited time by using a compatibility mode. However, you can only do that until December 31, 2025, which is when SAP will suspend the usage of any components in compatibility mode.
If you intend to use an SAP WMS with SAP S/4HANA, then you’ll need to migrate to SAP’s EWM or SRM and use one of those platforms with S/4HANA.
SAP SRM is a simplified version of SAP WM for smaller or less complex warehouse operations. It offers a core feature set focused on standard inventory management, inbound processing, outbound processing, mobile execution, internal warehouse movement, physical inventory, and reporting.
SAP EWM is a comprehensive warehouse management platform for more complex warehouse operations and especially for those managing high volumes of finished goods. It’s typically the right fit if you need to map your warehouse and manage and control inventory by segments and storage locations down to a storage bin level, and potentially to deeper levels within those same bins. It allows you to see the total quantity of a product in your warehouse and its exact location at any time.
This makes EWM a great option for busy, high-volume, finished-goods warehouse operations, but it can be overkill for much simpler warehouse operations with less complex needs. This is why SAP developed SRM as a simpler and flexible alternative.
SRM is essentially a version of SAP WM with some of the more complex features and functionality removed. The benefit of SRM here is that it does not require additional licensing as it comes with S4HANA Core.
Here is a quick overview of the core capabilities that SRM provides:
· Inventory management by:
o Storage bin
o Storage unit
o Batch
o Stock status
o Stock attributes
· Inbound receiving and put-away by:
o Vendors
o Production
o Other business units
o Customer returns
· Outbound picking and processing for:
o External customers
o Internal customers
o Production supply
o Vendor returns
· Transfers, replenishment, and internal movement
- Mobile execution via barcodes, RFID and mobile computing
· Physical inventory and reconciliation, including:
o Cycle counts
o Continuous counts
o Annual counts
· Reports that include:
o Stock levels
o Bin information
o Open and confirmed transfer orders
o Transfer requirements
· Low-complexity migration from SAP WM
The above capabilities offer virtually everything that many smaller or less complex warehouse operations need in a WMS and is a great tool for lean processes and bin-level inventory management. You would have all the features and functionality you need to manage inventory and transactions, optimize processes, and implement strategies for more efficient and accurate operations.
However, there are some more complex capabilities that were available in SAP WM but are now available only in EWM. So, if you are using anything from this list right now or might need to in the future, you should probably consider EWM:
· Task and resource management (WM-TRM)
· Cross docking (WM-CD)
· Wave picking and management (WM-TFM-CP)
· Yard management (WM-YM)
· Warehouse control unit interface (WM-LSR)
· Value-added services (WM-VAS)
· Decentralized warehouse management (WM-DWM)
In other words, SRM isn’t an ideal option if you need to map and set up more complex storage facilities and areas with various storage types within those areas and process-oriented storage control. It’s also not an option if you need a solution that can support wave picking, cross-docking, yard management, or labor management with rule-based task bundling. So, plan to migrate to EWM.
If you don’t need these capabilities, then SRM should work great for you.
If you need a more detailed comparison of SRM vs. EWM, see the SAP Community Blog Stock Room Management Comparison with EWM.
SRM will provide the core functions that you need and offers a relatively simple migration path from SAP Warehouse Management, with low complexity.
However, SAP is not planning any future development for SRM, so you won’t see future innovations or improvements for this solution. Nonetheless, SRM is a stable and proven WMS that can serve you well into the future.
SAP’s decision to end new development for SRM doesn’t mean that there’s any reason to worry. For example, SAP Inventory Management and WM have been virtually unchanged for 32 years, yet they’re still widely used in warehousing environments.
If your warehouse processes aren’t complex enough to justify EWM, and SRM will support your needs and continue to do so in the years ahead, you can keep things simple and save costs by simply migrating to SRM.
Nonetheless, if you’re concerned that your warehouse processes and inventory management needs might become more complex in the foreseeable future, and you’re not sure if SRM can support those requirements, then take a closer look at EWM. You can start by reviewing the SRM vs. EWM comparison table above.
Now, there’s another question I often hear when talking with business leaders about the switch to a new WMS...
“Do I need to upgrade or update my SAP mobile apps and mobile hardware to use SRM or EWM?”
The short answer is: “It depends on which WMS you choose.”
However, you will need to migrate and update the apps either way as they will be connecting to SAP S4/HANA instead of SAP ECC. But consider this an opportunity to optimize and improve your mobile warehouse processes and upgrade to higher-performance and future-forward mobile hardware while you’re moving to S/4HANA.
We highly recommend that you get familiar with the SAPUI5 platform and look for opportunities to use it to optimize and mobilize your warehouse processes while you’re making the switch to S4/HANA. To learn more about what’s possible with SAPUI5 and how to use it to optimize your mobile processes, read my recent post about, putting mobile experiences first when modernizing your SAP warehouse.
Your migration to SRM or EWM is also an ideal opportunity to look at upgrading to new ruggedized, purpose-built mobile devices for your frontline workers. Ultimately, as you move to SRM or EWM, you’re making a significant investment in optimizing your systems for the next 20 years, and it’s been my experience that aligning your software and hardware provides the best user experience and minimizes future change management requirements.
Again, to learn more about some of the best ways to do this, check out that blog post I just mentioned. I’m also happy to talk to you one-on-one about the differences between SRM and EWM and what it would take for you to migrate or develop new SAP mobile apps to ensure proper workflow and information flow digitalization. As someone working on the frontlines of SAP warehouse management, mobile app development, and process optimization every day, I’m always happy to answer questions, provide guidance, and help you make an informed decision.
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