Success Story Video
Hunt Country Components Improves Customer Satisfaction With RFID Tracking
Hunt Country Components is a manufacturer of upholstered furniture, shipping to customers all over the United States, Canada and Puerto Rico. The company considers customer service paramount in today's competitive market.
Zebra Success Story: Hunt Country Components
Overview: Manufacturing Challenge
Hunt Country Components wanted a cost-effective solution that would also boost customer satisfaction. It needed a way to improve order accuracy while providing customers with real-time visibility into the status of their orders. Additionally, production employees are compensated based on piece rate. The company needed an efficient solution to replace the time-consuming, sometimes inaccurate, paper-based payroll process.
Benefits / Outcomes
- Real-time information on each customer order including completion dates.
- Quicker and more accurate payroll process.
- RFID tags verify shipments are being loaded onto the correct trucks.
Customers
Hunt Country Components
Thomasville, North Carolina/USA
Partner
ValuTrack Technology Solutions
Industry
Manufacturing
Solutions
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