Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfillment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and specialty stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfillment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
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Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimize critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labeling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labeling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimize processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimize operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
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Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
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Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
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Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
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Zebra’s order processing technology solutions, feature hardware and software for shipping optimization, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilization, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfillment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra’s printing, scanning and tracking technologies for public sector healthcare help ensure delivery of the best possible care for optimal health outcomes.
Zebra’s law enforcement and first responder technologies – scanners, tablets and mobile computers – give you real-time, accurate situational awareness.
Zebra’s asset tracking and data capture technologies empower federal civilian agencies to operate more efficiently and effectively.
Zebra’s printing, scanning and mobile computer technology gives state and local government agencies the tools to provide services quickly and efficiently, making the best use of resources.
Zebra’s military and Department of Defense (DoD) barcode printing and asset tracking technologies increase visibility into assets, personnel and equipment, for faster, more efficient and secure operations.
Create a safe and secure environment on campus with Zebra’s ID printing and tracking solutions.
With Zebra's law enforcement technology solutions, you can answer the call of duty with greater confidence. Spend more time protecting the public and less time doing paperwork.
Track your teams, equipment and vitals, so you're better prepared, better protected and better informed at the fire station and at the scene.
Let Zebra show you how our transformative emergency response technology can be your best ally in serving the public.
Zebra’s asset management devices for local and federal government enable agencies to track and manage total asset inventories.
Zebra’s identity management technologies for government include secure ID card printing, mobile fingerprint collection, document scanning, CAC card verification, personnel validation and more.
Zebra’s inspection and code enforcement technology provides fast accurate options for ensuring compliance.
Zebra’s disaster and emergency management mobile technologies allow for real-time communication for onsite assessment, asset tracking and identification, and inventory control.
Zebra’s mobile logistics solutions for military supply chains keep operations moving smoothly around the clock.
Manage the inventory of your military commissary and exchange service with Zebra’s practical and rugged inventory management printers and scanners.
Zebra’s MRO solutions enable personnel to access work orders and maintenance histories, track parts and inventories, and complete necessary documents.
Deliver the right human services, when and where they’re needed, quickly, efficiently and accurately.
Zebra’s electronic citation (E-citation) solutions provide enforcement officers with fast, accurate options for electronic ticketing.
Zebra’s ID card printers and scanners allow for high volume license printing and processing of drivers, marriage, insurance and wildlife licenses.
Zebra’s Communications & Collaboration solutions enable a safer, more informed field workforce, for both routine operations and emergency response.
Zebra’s situational awareness solutions for public safety include an array of purpose-built mobile computers, rugged tablets, visibility and support services enable a fully customized solution for your agency’s needs.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
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Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call center representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedized mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitizing record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialize in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimize your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and gas field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
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Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
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Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Enhance frontline operations with Zebra’s AI software solutions, which optimize workflows, streamline processes, and simplify tasks for improved business outcomes.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
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Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
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The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Four Factors to Consider When Choosing an Enterprise Mobility Management (EMM) Solution
*This blog post was written by Shash Anand, Vice President of Product Strategy for SOTI, a Zebra Premier Integrated Software Vendor (ISV) Partner
In any industry – retail, healthcare, transportation and logistics (T&L), field services or manufacturing – mobile devices must be ready to go the moment end users receive them. Help desk agents need to be able to “see” into devices to troubleshoot issues and access performance analytics. Organizations need to know how productive and efficient their mobile deployments are.
That means selecting the right Enterprise Mobility Management (EMM) solution is essential to ensure fast device provisioning, simplified operational maintenance and increased user productivity. It is not scalable to have users walk to the IT department with their mobile devices to setup, secure, diagnose and remediate device issues.
If you’re in the market for an EMM solution, here are four critical factors you need to consider before deciding which one is best for your business.
1. Provisioning
Provisioning a device means setting it up with everything the end user needs so they can use it for a specific or intended purpose. This includes:
- Loading apps: Ensuring business-critical apps are installed and readily available the first time the devices are turned on by the end user.
- Configuring settings: Determining which native elements should be accessible and which should be restricted. This can be as simple as feature control (i.e. device camera and microphone) or as advanced as connectivity settings (i.e. Wi-Fi access, Bluetooth® capability, data roaming, etc.).
For Company Owned, Business Only (COBO) and Corporate Owned, Single Use (COSU) scenarios, it is very important that the EMM solution offers the necessary options to easily and efficiently setup devices for business use. The implementation should ensure proper alignment to business processes and corporate policies.
If you give employees permission to use their own devices at work, in a Bring Your Own Device (BYOD) scenario, the device enrollment process into your company-managed profiles and applications should be simple and easy for any user to follow. Anything less would deter device use and hinder mobility-delivered productivity benefits.
Beyond initial provisioning, it is just as important to ensure that the EMM solution can facilitate all future updates needed to preserve the performance and security of the device and related business software. Whether there is a new version of an application or there are changes to security policies, the solution must provide the ability to easily push these new settings to the device. Identify your device target criteria and ensure the EMM solution offers the necessary flexibility for controlled remote updates. Also confirm that provisioning can be completed quickly and with minimal touchpoints between the provisioning team and the end user. Worker productivity is dependent on those mobile devices. You don’t want anything to delay device availability.
2. Security
For IT, device security is always top of mind. Especially when you consider the following statistics:
- 31% of enterprises have experienced a data breach within the past two years.
- Personal data collection and misuse is a major concern for businesses in key markets such as Germany, France, the UK and Canada.
- Enabling efficient security is the top business operation concern for 48% of organizations.
A powerful EMM solution can help protect your devices against physical and digital security threats – especially when they are being used by remote workers who could be thousands of miles away from your corporate headquarters. Here’s how:
- Geofencing: Use EMM to establish geofences and control what a device can and cannot do based on its location.
- Secure EMM browsers: Man in the middle (MITM) attacks occur when communications between two parties are intercepted by a third. By implementing secure EMM browsers, you can block untrusted websites and minimize MITM attacks or other attempts at phishing or social engineering.
- Antivirus solutions: Antivirus solutions which are built into or integrated with EMM software can prevent malware hidden in files and apps from being downloaded or installed onto a device.
- Password enforcement: The most hackable password is 123456. A robust EMM solution requires end users to select passwords which are not so easily cracked.
- Multi-factor authentication: For 70% of organizations, data leakage is the top concern when it comes to mobile security. Multi-factor authentication (password, biometrics, ID services) can be used to confirm the end user’s identity prior to device enrollment and deployment.
3. Reporting & Analytics
Companies want to know how their mobile investments are performing and ensure actions are taken to correct any inefficiencies such as:
- Battery health: What’s causing a battery on a device to drain faster than it should?
- App usage: Are corporate-built and deployed business-critical apps being used on a regular basis?
- Data usage: Are devices using data within specified parameters? Are some devices going above allocated data levels? If so, why?
- Connectivity strength: Do devices enjoy consistent connectivity when they are on a corporate network?
For businesses, EMM reporting and analytics deliver two distinct benefits. First, they allow for immediate troubleshooting and remediation the moment an issue is detected. This is critical as travel restrictions or physical distancing requirements during COVID-19 make onsite/in-person support a challenge.
Second, they enable predictive analysis by allowing you to monitor devices and receive alerts when devices violate pre-defined conditions (for example, using more data than allocated). This lets you proactively address small mobile device and app issues before they become major problems.
4. Support
Your EMM provider should deliver efficient technical support and provide different support options based on your business type, number of mobile deployments and your overall mobility strategy and objectives. Things to consider include:
- Availability: If you run a 24/7/365 business, your EMM solution provider should offer 24/7/365 support.
- Languages: Can you get support in the areas in which your mobile devices are deployed and in the languages of the people using them?
- Partnerships: Does your preferred EMM solution provider support the devices or operating systems your business utilizes?
- Account management: Is it important to your organization to have access to a Technical Account Manager or expert to guide you through EMM best practices?
When it comes to your business, mobile downtime is not an option. If you aren’t confident that your EMM provider can get you up and running ASAP, you should consider a different solution.
To Sum It Up
If you’re in the market for an EMM solution, take a close look at the provisioning, security, reporting and analytics and support options it provides. If those four factors align with your business needs, there’s a strong chance that the EMM solution will help you control the cost, complexity and downtime associated with your business-critical mobile operations.
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Editor’s Note:
For more information on SOTI and the Zebra solution partnership, visit https://www.soti.net/partners/zebra/.
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