Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra Technology have a range of Solutions to transform and support digitally enabled Policing and prepare forces for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Military Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Ambulance Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Fire & Rescue Services in preparation for the challenges ahead.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
STIHL is a global name in the development, manufacturing and distribution of power tools for forestry and agriculture. As the world's top-selling chainsaw brand, quality assurance is an integral part of the company's production process.
Implement a fully automated inspection process that uses machine vision technology to accurately verify components are properly manufactured before they are used.
The STIHL Group has been a global name in the development, manufacturing and distribution of power tools for forestry and agriculture since 1926. Servicing professional forestry and agricultural sectors as well as construction and consumer markets, STIHL has been the world’s top-selling chainsaw brand since 1971.
With a worldwide sales volume of nearly 4 billion euros1 and a workforce of 16,722, STIHL oversees its own manufacturing plants in seven countries—Germany, USA, Brazil, Switzerland, Austria, China and the Philippines.
Maintaining a high degree of manufacturing verticality ensures key knowledge is developed and upheld in-house.
Quality assurance is integral to STIHL’s production process; as part of an upgrade, STIHL sought a fully automated solution for visual quality assessment. “Previously, the objective visual quality test was carried out by people,” says Alexander Fromm, Engineer for Automation Systems at STIHL Group. “The test—and success—of a vision system was that the same assessment can be made using neural network technology at the very least.”
The inspection that STIHL sought to enhance focuses on the production of gasoline suction heads as a component of a chainsaw. Filtering dirt, wood shavings and other invasive elements, these suction heads are integral to ensure that no dirt particles enter the combustion chamber, which could cause damage to the power tool.
The gasoline suction heads consist of a plastic body and a piece of fabric which is applied later in the assembly. These suction heads are a semi-finished product at this point in their manufacturing, and the inspection occurs midway through the production process. Each suction head features four footbridges that must be assessed independently after the injection molding, and before the part proceeds to the next step in the manufacturing process.
It is crucial to assess and classify the seams on these components to ensure that the footbridges are adequately positioned and sealed before they are used. The footbridge gives the component its stability, stretching the fabric of the filter and enclosing the fabric seam so it does not tear open.
Prior to implementation of STIHL’s new system, human operators would perform an objective visual quality test to determine whether the components were adequate. Though the production machine was always automated, operator intervention was necessary when the output started to deviate from the high-quality standards at STIHL. In those cases, the operator would need to visually inspect the batch of parts to determine if the production machine had become problematic.
STIHL sought a new solution, one that would replace the human element with machine vision based on deep learning. The quality-assurance assessment would thus be automated to cut costs and save time. “When we began the process of considering a machine vision solution, every gasoline suction head was being checked by a human,” says Fromm. “However, the parts are very small and the error features are quite hard to detect, so we determined a need for deploying machine vision into the inspection process.” Slip rates are defined as instances wherein a bad part is erroneously classified as a good part; hit rates are accuracy results.
STIHL forged a relationship with Rauscher GmbH, a Zebra Registered Reseller, after meeting at a trade fair. We appreciate being able to work with a single solutions provider, as that has been instrumental in getting our systems up and running quickly. It’s because of our positive history with Rauscher GmbH that STIHL sought to work with them on development of this new system.
Alexander Fromm, Engineer for Automation Systems, STIHL Group
“The inspection process of each part involves looking at four distinct footbridges, and the machine processes 60 parts per minute,” Fromm outlines. “The inspection therefore occurs at a rate of 240 images per minute.” Conventional image processing tools had been used to evaluate the parts; deep learning functionality extends the field of image processing capabilities in instances where conventional image processing produces inconclusive results, due to high natural variability. “STIHL determined that rule-based image processing is not appropriate, because the component images vary too much and the error rate is too high, even at hit rates ranging from 80% to 95%,” Fromm concludes. “The new system would thus be required to yield fewer slips and result in a higher hit rate. Using the newly implemented classification steps yielded hit rates of 99.5% accuracy, a tremendous improvement.”
STIHL’s new vision system comprises Aurora Design Assistant vision software running on a Zebra 4Sight GPm vision controller, selected because of the I/O capabilities, PROFINET connections, and Power-over-Ethernet (PoE) support. The system also includes a PoE line-scan camera, a rotary table, an encoder, and ultra-high intensity line lights (LL230 Series) from Advanced illumination.
Effective training of a neural network is not a trivial task; images must be adequate in number, appropriately labeled and represent the expected application variations on a setup that yields repeatable imaging conditions. With this in mind, the team at STIHL engaged Zebra’s vision experts to undertake the training of the convolutional neural network (CNN) on their behalf.
Fromm describes the collection of images as representing “a plastic part with fabric seam, photographed from the inside. In the images, only the footbridge itself contains important information, everything else is irrelevant. To prepare the dataset, therefore, each footbridge is extricated from the general image and sorted into folders classed as ‘good (IO)’ and ‘not good (NIO)’. The team at STIHL undertook the process of manually labeling 2,000 representative parts, each with four images, for a total dataset of 8,000 images. Without guidance, this level of intricacy would have been exceptionally challenging.”
The collection of 8,000 images was provided to the vision experts, who employed Aurora Imaging CoPilot’s interactive environment to train the CNN and produce a classification context file, which was subsequently returned to STIHL for importing into Aurora Design Assistant software environment and used to automatically classify new images into these pre-determined classes. Aurora Imaging CoPilot gives access to pre-defined CNN architectures and provides a userfriendly experience for building the image dataset necessary for training.
Fromm affirms that “our main point of contact was through Rauscher GmbH; we received quick answers and very good support. As the system was being brought online, the STIHL team undertook online training using the Vision Academy portal to help strengthen our knowledge of how best to use the Aurora Design Assistant machine vision software.”
Bringing it Online
With support, STIHL successfully navigated the challenge of establishing a correct and repeatable presentation of the footbridge to facilitate taking images for training the CNN. Another challenge was simply collecting the sheer volume of images necessary, as well as the careful cutting, sorting, and labelling of the images.
“It was a challenge,” Fromm notes. “But the more time you invest in procuring good images, the better results you get!”
Conclusion
With the deployment of their new vision system, STIHL is overwhelmingly pleased with the enhancements that Aurora Design Assistant’s deep-learning-based classification tools have made to their quality-assurance measures. Plans are already underway to develop a second, similar system; image collection and CNN training has already begun.
“Deep learning technology extends the field of image processing, in which conventional image processing yields inadequate results,” Fromm concludes. “Implementation of this new system—one that effectively deploys deep learning—has replaced objective visual processes that STIHL had in place. As a result, we anticipate great improvements in our efficiency, with the ability to perform new tasks, ensuring an overall improvement in the quality of our products.”
Industrial Vision Controllers For Demanding Multi-Camera Applications
4Sight series vision controllers are ideal for demanding single high-rate or multi-camera imaging and machine vision applications. These vision controllers are backed by a proven track record of reliable performance. Integrated processors make these industrial PCs suitable for traditional machine vision and deep learning inference, while a specially configured model is available for deep learning training.
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