Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra Technology have a range of Solutions to transform and support digitally enabled Policing and prepare forces for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Military Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Ambulance Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Fire & Rescue Services in preparation for the challenges ahead.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
Everyone has their own style – from hair and clothes to communications and work. And while most companies have a dress code policy, I don’t think we should strictly dictate how workers accessorize, at least when it comes to technology.
Ring scanners are wildly popular, especially for use cases that don’t require maximum finger dexterity like small item picking or access to tight locations such as small picking bins and manufacturing assembly. So, we’re giving you options that don’t require you to rip and replace your company-owned ring scanners to give your workers comfortable, functional hands-free scanning tools for every scanning scenario.
Meet the Zebra RS5100 Enterprise Hand Mount.
If you look closely, you’ll see that is indeed a Zebra RS5100 “ring” scanner being worn on the back of the person’s hand. Although, to be fair, we can’t call it just a ring scanner anymore. With this new hand mount in the mix, the RS5100 can be worn several different ways:
1. On the back of the hand,
2. On a lanyard around the neck, or
3. On a single finger per usual (with a single or double trigger configuration).
So, with the launch of the new hand mount, the Zebra RS5100 has officially become a “Bluetooth® wearable scanner.”
“Why a hand mount and why now?” you ask.
Wearables have been hot for a while now, their popularity gleaned from the freedom they provide users and the productivity they deliver (which contributes to the bottom line). With a barcode scanner such as the Zebra RS5100 on their hands, versus in them, properly equipped warehouse, retail and factory workers can safely move boxes and operate machinery, pick and pack orders, and quickly load containers and trailers. Even delivery drivers appreciate the option of keeping their mobile computers on their hips or in a pocket when scanning label barcodes to confirm package drop offs. So, we tried to strike a balance between function and flexibility – and we think we succeeded. Let us know if you agree.
By shifting the featherweight, rugged “ring” scanner a few inches up to the back of the hand and adding a thumb-push trigger on the pointer finger, we’ve made it just as easy to scan barcodes.
I’m sure you have a million questions, so let me address the top 10 I think are running through your mind right now:
1. Is the hand mount one-size fits all?
There are six different sizes to choose from, and each can be further adjusted to achieve the perfect fit.
2. How heavy is the ring scanner? Will it really be comfortable on the back of someone’s hand?
It only weighs 2.57 ounces – which is just a bit more than two AA batteries or regular size letter envelopes. (For more fun weight comparisons, check this out.) And, to ensure it’s balanced and comfortable, the mounted scanner can be adjusted left to right, closer to the thumb or anywhere on top of the hand. Even the scanner angle can be adjusted so workers don’t have to maneuver their wrists, shoulders or arms into awkward positions to use it. Comfort was the reason we introduced this new hand mount option, so comfort was factored into every design decision.
3. Can the same hand mount be used by different workers?
To avoid cross-contamination between workers, the hand mount can be cleaned by hand washing or machine washing on a gentle cycle. Or each worker can be assigned a personal mount that is not shared with other workers. And the trigger and mounting plate can be separated from the hand wrap, allowing for replacement of the fabric portion of the hand mount without throwing away the more durable and expensive components.
4. Can the hand mount be worn with gloves underneath?
It sure can!
5. Is the mount comfortable enough to wear all day? Even if it were to get wet?
Definitely! We put this thing through the ringer when designing and testing it and wearers loved it.
6. I would imagine the scanner is more prone to accidental bumps when sitting on top of the hand. How do I avoid an action that could shorten the life of my devices or shrink my return on investment?
Some workers actually prefer an option such as the RS5100 Enterprise Hand Mount because there is less risk of impact and obstruction. But, to help ease your mind, the RS5100 scanner has a stainless steel front bezel to help protect against bumps against warehouse racks, shelves and conveyors. And the scanner is built – and proven in real-world testing – to handle 6 ft./1.82 m drops. We also made it dustproof and waterproof – it’s IP65 sealed – and it has a higher electrostatic discharge (ESD) rating than other comparable products on the market. So, it’s ready for the winter’s static electricity buildup, summer heat, ice-cold coolers, monsoon season, windy (dusty) days, and other environmental elements users might encounter in the typical day at work.
7. How long will the mount last? Will the trigger buttons wear out over time? And is the mount warrantied?
The hardware is warrantied for a year, and the hand mount’s trigger is rated for 2 million scans, which could last a year or more – even if you are scanning thousands of barcodes a day. The fabric hand wrap won’t last as long as the mounting hardware, but the old hand wrap can be removed and a new one installed on the same long-life mount.
8. What about recharging?
The battery is actually removable, so workers can swap in a fully charged battery at any time. They don’t have to stop and plug it in to recharge during a shift. It’s super simple and only takes a few seconds. My recommendation would be to give them an extended 18+ hour battery if you’re trying to maximize productivity and output across multiple shifts. If used for just one, super long shift, the standard 12+ hour battery should be more than enough.
9. How does the RS5100 scanner connect to the host mobile computer when attached to the new hand mount?
It connects the same way it would if worn as a ring scanner: just tap or scan to pair to initiate a Bluetooth® connection. With Bluetooth Class 1, the RS5100 can connect to a host device up to 300 feet away, such as a vehicle mount computer or laptop. The Bluetooth Class 2 short range power saving connection will sync it with a mobile computer worn on the wrist or hip – or other smaller device – up to 30 feet away. Just don’t forget to take advantage of the Bluetooth Channel Masking tool we now offer. Beyond comfort, one of the other reasons we designed this hand mount was to give some workers a more functional scanner setup for those days they’re on the move and want their fingers free to grab boxes or type in data at mobile workstations. They’re going to be around other electronic devices, and you don’t want anything to interfere with the connection between Bluetooth-paired devices.
10. What happens when a worker leaves or the RS5100 Enterprise Hand Mounts reach end of life? Do I just throw them away?
The fabric hand wrap accessory will need to be discarded when it wears out, but the good news is that you can reuse all the electronic components of the mount, which minimizes the environmental impact and electronic waste disposal costs for your barcode scanning solution.
I’m sure you have more questions, and we can answer all of them. So, feel free to reach out to me, my team or your Zebra representative to get the additional info you need to decide whether this mount may be just what your front-line workers want or need. You can also get a few more details here.
And if you’re just looking for a new wearable scanner for your team but aren’t sure if the RS5100 or another device is best, we can help you with that, too. Remember, you have lots of options now (and even more coming in 2022)!
Dan Baldwin is the Senior Product Manager for the Wearable category at Zebra Technologies. In this role, he is responsible for new product development and management of the wearable solutions portfolio, which includes wrist mounted mobile computers, ring scanners and rugged headsets. Zebra’s wearable solutions are utilized by a wide range of industries, including Retail, Transportation & Logistics and Manufacturing, to maximize worker productivity by enabling hands-free operations.
Since joining Zebra in 2015, Mr. Baldwin has engaged with customers’ operations and technology teams, as well as solution partners, to translate their needs into innovative, next generation wearable platforms.
Mr. Baldwin has more than 20 years of experience in information technology, including positions in Product Management, Business Development, Operations and Strategy at a number of Fortune 500 companies, including Symbol Technologies, Motorola Solutions and IBM.
Mr. Baldwin holds an MBA from the New York University Stern School of Business and a Bachelor of Science from Harvard University.
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