Chat with us
Loader
Establishing connection, please wait while we connect you.

The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

Desktop Printers

GC420D Desktop Printer Support

Models

GC420D

The Zebra GC420D printer is part of the GC Series Printer family. 

Zebra is no longer offering this product for sale. The product resources will no longer be updated but will remain accessible below for your use and convenience. Please note that Customer Support is not available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

North America, EMEA
Printer Discontinuation Date: January 31, 2020
Service & Support Discontinuation Date: March 31, 2023

Latin America, APAC
Printer Discontinuation Date: April 30, 2020
Service & Support Discontinuation Date: June 30, 2023

GC420d Desktop Printer.

GC420D

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION section.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

2. Connect the printer.

3. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.
  • The media settings must match the actual media that you are using. 
    How to identify media type.

4. Print a test label.

5. Calibrate media sensors.

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors.
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.

6. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings using Zebra Setup Utilities software or Windows Printer Driver v5 as necessary.

Downloads

Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.

If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation. 

Documentation

Some documents may not have been translated to your language.

Videos

GC420D How-to Videos.

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.