Connecting....
Don't worry, after the chat ends, you can save the transcript. Click the agent name in the header and then click Save Transcript.
Sorry your session has expired due to 30 minutes of inactivity. Please start a new chat to continue.
Chat Ended
NOW AVAILABLE: Product-Focused Search and Guided Navigation for improved access to product support. Read more.
MODELS: DS2208, DS2278
DS2208
Menu
The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.
Confirm that you have the following equipment.
First-Time Connection steps
1. Connect the RJ41 end of the USB cable to the handle of the DS2208 scanner.
2. Connect the USB end of the cable to your computer's USB port.
3. The DS2208 will power up with a low/medium/high beep sequence
4. Pull the DS2208 trigger and confirm the illumination is present.
5. Scan the Return To Factory Defaults programming barcode from the DS2208 Digital Scanner Quick Start Guide. The Factory Default parameter removes any custom configurations on the scanner!)
6. To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.
7. The scanned barcode will be displayed in the text document.
Keyboard Language (Country Code) Information
If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.
Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)
Consult the DS2208 Digital Scanner Product Reference Guide (or available language copy) for additional scanner setup information.
The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.
Confirm that you have the following equipment.
First Time Connection/Communication steps
1. Connect the RJ41 end of the USB cable to the host port of the CR2278 cradle.
2. Connect the USB end of the cable to your computer's USB port.
3. Confirm that a Green LED is present on the CR2278 cradle, indicating power
4. Pull the DS2278 trigger and confirm the illumination is present.
5. Scan the Return To Factory Defaults programming barcode from the DS2278 Digital Scanner Quick Start Guide. The Factory Default parameter removes any custom configurations on the scanner!)
6. To pair the digital scanner with the cradle, insert the digital scanner in the cradle or scan the pairing barcode. See Pairing Methods.
7. To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.
8. The scanned barcode will be displayed in the text document.
Keyboard Language (Country Code) Information
If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.
Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)
Consult the DS2278 Digital Scanner Product Reference Guide (or available language copy) for additional scanner setup information.
Oops!! Something went wrong. Please try again.
Some documents may not have been translated to your language.
Oops!! Something went wrong. Please try again.
Scroll For More Videos
Zebra software products that can enhance your experience with this device.
Oops!! Something went wrong. Please try again.
Useful links and resources to enhance your experience.
Join our community discussion forum where you can connect with Zebra users and ambassadors from around the globe.
Knowledge resources, access to developer advocates who are ready to help, and a global community of developers.
For some services, you will need a serial number. Here's where you can find it on your device.
Legal Terms of Use Privacy Policy Supply Chain Transparency
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2025 Zebra Technologies Corp. and/or its affiliates.