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NOW AVAILABLE: Product-Focused Search and Guided Navigation for improved access to product support. Read more.

Mobile Printers

RW420 Mobile Printer Support

MODELS: RW420

Zebra is no longer offering this product for sale. The product resources will no longer be updated but will remain accessible below for your use and convenience. Please note that Customer Support is not available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

Part numbers beginning with R4A are discontinued and no longer serviced. Part numbers beginning with R4D are discontinued, but are still serviced. 

Last Sale Date: November 30, 2015
Service and Support Discontinuation Date: December 30, 2020

Replacement: ZQ520
RW420 Mobile Printer

RW420

Downloads

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RxD Models 
RxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

RW (RxD) Models 
This information is for RxD Models only. After downloading, click on the .exe file to extract the firmware. 

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance. 

R2D
R4D

RxA Models
RxA models have an "A" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

RW (RxA) Models 
This information is for RxA Models only. After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a R2A or R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

R2A
R4A

Warranty and Repair

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Product Warranty Information

For some services, you will need a serial number. Here's where you can find it on your device.

Find the Serial Number of Your Zebra Product