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Zebra DNA Cloud planned maintenance schedule

Zebra DNA Cloud service has the planned maintenance windows below. During these time windows, all Zebra DNA Cloud functions will be unavailable.

Outage related to February 4th Planned Update

We are pleased to inform you that the Zebra DNA Cloud service has been fully restored. We greatly appreciate your patience during this time. To resume using all the functionality of the system, please follow the guidance outlined below.

  1. Customer Tenant Owner logs into the Zebra DNA Portal
  2. Click on your profile name in the top right corner and select “My Services”
  3. Under Zebra Service Info section find “Authorization via Following Account” and click "Reauthorize"

 

For Customers using Google Drive to deploy Apps (else follow direction in the section below):

  1. Click on your profile name in the top right corner and select “My Services”
  2. Click Re-authorize under the Google Drive section

 

As a result of this outage some applications that were deployed through Zebra DNA Cloud may have been removed from Mobile Devices.  If you are experiencing this issue, please follow the steps below:

  1. Log into Zebra DNA Cloud with an account that has permission to edit Application rules
  2. Click on My Apps
  3. Click on App Setup
  4. For each deployed App that is experiencing the above symptom
    1. Find the Profile and click Edit
    2. Click on the “Apply Now”
    3. Click Apply
    4. This will result in any device missing the app re-downloading and configuring the application

 

For those customers who didn’t experience issues related to App Removal, no further action is required.

 

We deeply appreciate your continued partnership and trust in Zebra, and we extend our sincerest apologies for any disruptions this outage may have caused to your operations. Your support is invaluable to us, and we are committed to providing you with a smooth and uninterrupted experience in the future.  If you have any questions or concerns, please feel free to contact your Zebra Representative.

Maintenance Window:

 Start Date End Date  Status 
4-February 2025, 8:30AM CST4-February 2025, 12:15PM CSTIn Progress
7-January 2025, 8:30AM CST8-January 2025, 11:30PM CSTCompleted
17-December 2024, 10:30PM CST17-December 2024, 12:30AM CSTCompleted
12-December 2024, 10:30PM CST12-December 2024, 12:30AM CSTCompleted
30-November 2024, 11:30 PM CST30-November 2024, 1:30 AM CSTCompleted
19-November 2024, 3:30 AM CST19-November 2024, 5:30 AM CSTCompleted
15-October 2024, 5:00AM CST15-October 2024, 7:00AM CSTCompleted
10-September 2024, 1:30 AM CST10-September 2024, 4:30 AM CSTCompleted
31-July 2024, 9:30 PM CST1-August-2024, 1:30 AM CSTCompleted
19-July 2024, 9:30 AM CST19-July 2024, 10:15 PM CSTCompleted
16-July 2024, 1:00 AM CST16-July 2024, 3:00 AM CSTCompleted
4-July 2024, 6:00 AM CST4-July 2024, 8:00 AM CSTCompleted
24-June 2024, 21:30 PM CST24-June 2024, 23:30 PM CSTCompleted
20-June 2024, 21:30 PM CST20-June 2024, 23:30 PM CSTCompleted
14-May 2024, 2:00 AM CST14-May 2024, 4:30 AM CSTCompleted
3-May 2024, 2:00 AM CST3-May 2024, 4:30 AM CSTCompleted
25-April 2024, 6:45 AM CST25-April 2024, 8:45 AM CSTCompleted
24-April 2024, 1:30 AM CST24-April 2024, 5:00 AM CSTCompleted
4-April 2024, 2:30 AM CST4-April 2024, 6:30 AM CSTCompleted
7-March 2024, 12:30 AM CST7-March 2024, 6:30 AM CSTCompleted
15-February 2024, 3:30 AM CST15-February 2024, 6:30 AM CSTCompleted
18-January 2024, 3:30 AM CST18-January 2024, 7:30 AM CSTCompleted
22-December 2023, 12:30 AM CST22-December 2023, 2:30 AM CSTCompleted
15-December 2023, 3 AM CST15-December 2023, 6.30 AM CSTCompleted
28-November 2023, 12:30 AM CST28-November 2023, 4:00 AM CSTCompleted
8-November 2023, 12:30 AM CST8-November 2023, 4:00 AM CSTCompleted
28-September 2023, 1:30 AM CST28-September 2023, 5:00 AM CSTCompleted
6-September 2023, 2:00 AM CST6-September 2023, 5:30 AM CSTCompleted
14-August 2023, 1:30 AM CST14-August 2023, 5:00 AM CSTCompleted
26-July 2023, 4:30 AM CST26-July 2023, 7:30 AM CSTCompleted
15-June 2023, 1:30 AM CST15-June 2023, 5:00 AM CSTCompleted
25-May 2023, 12:30 AM CST25-May 2023, 4:00 AM CSTCompleted 
6-April 2023, 12:30 AM CST6-April 2023, 4:00 AM CSTCancelled
15-March 2023, 12:30 AM CST15-March 2023, 4:00 AM CSTCompleted
22-February 2023, 12.30 AM CST22-February 2023, 4.00 AM CSTCompleted
31-January 2023, 12.30 AM CST31-January 2023, 4.00 AM CSTCompleted
13-January 2023, 12.30 AM CST13-January 2023, 4.00 AM CSTCompleted
15-December 2022, 12:30 AM CST15-December 2022, 4:00 AM CSTCompleted
31-October 2022, 2:00 AM CST 31-October 2022, 5:00 AM CST Completed 
24-November 2022, 12:30 AM CST 24-November 2022, 4:00 AM CST Completed 

 

If you have any concerns, please reach out to zdnasupport@zebra.com.