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CC6000 Customer Concierge
Transform the Customer Experience with the Ultimate in Self-Service
The CC6000 Customer Concierge combines the familiarity of a consumer tablet with an enterprise-class platform and features to deliver a truly unique shopping experience. The sleek 10-inch kiosk gives customers the best of online and in-store shopping, with all the self-service capabilities they expect — and much more. In seconds, shoppers can check in to pick up an order, find a product or pricing, look up information, call for an associate, video chat with an expert for instant answers, get personalized offers, make a purchase and much more. The CC6000 offers the latest technology advancements on a cutting-edge AndroidTM platform to take customer interaction to a whole new level today, with the future-proofing to deliver exciting new experiences tomorrow. Support for Zebra's Mobility DNATM suite of enterprise solutions make everything easier—from the user interface to device management, integration and app development. Put the ultimate in concierge-style service at your customers’ fingertips with the CC6000.
A Superior Self-Service Experience
A Platform to Handle All Your Apps — Today and Tomorrow
The ultra-powerful processor and high definition multi-touch display provide superior performance on rich multimedia and interactive apps. Customers get the crisp graphics, smooth animation and instant responses they expect from a modern device. And you get Android with built-in support for future Android versions.
Android for Instant Familiarity
If your customers know how to use a mobile phone, they'll know how to use the CC6000. All the same familiar motions are supported, from pinch and swipe to scroll and zoom.
Easy First-Time, Every-Time Barcode Scanning
With Zebra’s advanced scanning technology and exclusive PRZM Intelligent Imaging, your customers get dependable lightning fast capture of virtually any 1D or 2D barcode, in any condition. And with support for printed and electronic barcodes, customers can scan it all — from labels on items to coupons and loyalty cards stored on their mobile phones.
Instant Help with State-of-the-Art Voice and Video Technology
Asking for help is simple with the CC6000. With its integrated microphone and speaker, plus support for push-to-talk, shoppers can easily reach a live or virtual assistant for help. Advanced voice technology ensures crisp and clear voice communications — no matter how noisy your retail environment may be. And you can route calls to workers inside the store or to experts in another location to deliver the best possible service in every situation.
NFC for Instant Pairing
With support for NFC, users can pair their smartphones with the CC6000 with a simple tap. Loyalty customers can instantly receive personalized offers and coupons right on their phone. And store associates can easily sign in with their employee badge to start a shift or assist a customer.
The CC6000 Customer Concierge — A Powerful, Interactive Platform to Deliver the Ultimate Self-Service Experiences — Today and Tomorrow
For more information, visit www.zebra.com/cc6000
Low TCO with Flexible Development Tools
Create Powerful Applications with Zebra's EMDK for Android
Take full advantage of all the functions and capabilities of the CC6000 with Zebra’s EMDK. This GUI-based tool includes a comprehensive set of APIs and sample code that simplify the coding process, reducing development time, effort and errors. And you can use this same kit to develop apps for other Zebra Android devices — there’s no need to learn a different app development framework or rewrite an application.
Easily Build Feature-Rich Web Applications
With Zebra’s Enterprise Browser, it’s easy to build feature-rich web applications that utilize any feature in the CC6000, such as barcode scanning and signature capture.
Simplify App Development with EMDK for Xamarin
Xamarin’s cross-development platform lets developers use their C# skills and tools to develop fast, beautiful apps for Android devices. And with Zebra’s EMDK for Xamarin, it’s easy to incorporate all the advanced features of the CC6000 into your Xamarin apps.
Easy to Deploy and Manage
Deploy Anywhere with Power-over-Ethernet and VESA Mounting
The CC6000’s slim design and standard VESA mounting make it easy to mount anywhere — including shelves, walls and endcaps. You can choose vertical or horizontal mounting. And standard support for Power-over-Ethernet eliminates the need for a power outlet by every device, reducing installation time and cost.
Built-in Future Proofing and Operating System Support
Only from Zebra, LifeGuardTM for Android guarantees direct security updates for a total of 10 years from the release date, along with the ability to upgrade to future versions of Android1 for a superior lifecycle and return on investment. LifeGuard Analytics delivers end-to-end revolutionary control over the OS update process. Free with your Zebra OneCare Support contract, LifeGuard Analytics provides at-a-glance access to available updates, which devices are eligible for the updates and the update priority. Automatically update devices over the air with the press of a button. And easily monitor and manage the status of updates in real time.
Easily Stage a Handful or Thousands of Devices
With Zebra’s StageNow, organizations of all sizes can easily stage a handful or thousands of Android devices with a quick scan of a barcode or tap on an NFC tag. The easy Wizard-based tool makes it simple to create even the most complex staging profiles. And StageNow’s new Restricted Mode delivers an industry first — an easy way to simply click to deactivate the Google Mobile Services (GMS) that come standard with the operating system — and reactivate should you need them down the road.
Seamless Integration with Your Device Management System
If you use AirWatch or SOTI MobiControl to manage your mobile devices, you can use the same system to manage your CC6000 kiosks, simplifying device management. Configure, monitor, troubleshoot, update device settings and more for all your CC6000 kiosks and other devices from a single centralized console.
Extraordinary ‘Cover Everything’ Service
Keep your CC6000 up and running at peak performance with Zebra OneCare optional services. Choose the level of service that fits your needs and your budget — from support during local business hours to 24/7 around-the-clock support. Regardless of which level of service you choose, you get comprehensive coverage that includes normal wear and tear and accidental damage — if it’s broken, we fix it, no questions asked. And since nobody knows our products better than we do, you get unparalleled from-the-manufacturer expertise. And with support for 17 different languages in our support centers, we’re ready to support you in just about every corner of the world.
Improve Device Value with Zebra's Optional Visibility Services
Get the device management data you need to take device uptime, operational efficiency and your return on investment to the next level. Asset Visibility Service (AVS) is an easy to use and deploy solution that doesn’t require an Enterprise Mobility Management (EMM) system. Operational Visibility Services (OVS) is a comprehensive device management solution that leverages your EMM information to help get more value out of your Zebra devices. These optional services can be added to your optional Zebra OneCare support contract.
Specifications
Physical Characteristics
| Dimensions | Landscape: 10.9 in. x 7.9 in. x 1.4 in. 27.8 cm x 20.1 cm x 3.6 cm Portrait: 7.2 in. x 11.6 in. x 1.4 in. 18.3 cm x 29.6 cm x 3.6 cm |
| Weight | 2.16 lbs/980g |
| Display | 10.1 inch PCAP multi-touch |
| Active Screen Area | 217 mm W x 136 mm H |
| Aspect Ratio | 16:10 |
| Resolution | 1280x800 at 60 Hz |
| Keypad | Virtual |
| Connectivity | USB host: 2 Full Size USB 2.0 Type A ports for accessory USB OTG: 1 USB-C OTG Ethernet Gigabit compatible: RJ45 External Audio In: 3.5 mm connector |
| Audio | Two microphones, two front firing speakers (2W total) |
| Expansion Capabilities | Micro SD card slot, supports class 2 to class 10 and UHS-1 SD Cards |
| Power | Enterprise grade power supply: 5.4VDC/3A; 110/220V Support for integrated 802.3at Power-over-Ethernet (PoE) |
Performance Characteristics
| Display Brightness | 300 nits |
| CPU | Qualcomm Snapdragon™ 660 |
| Operating System | Upgradeable to Android 14 |
| Memory | RAM: 4GB Internal storage: 32GB |
User Environment
| Operating Temp. | 32° F to 104° F/0° C to 40° C |
| Storage Temp. | -40° F to 158° F/-40° C to 70° C |
| Humidity | 5% to 95%, non-condensing |
Management
| Management Tools | Integrates with industry standard Mobile Device Management (MDM) solutions to configure settings and provide remote software updates |
Data Capture/Output
| Integrated Scanner | 1D/2D Zebra SE4710 decoded scanner |
| Front Camera | 5 MP |
| Video | 1080p |
Networks
| WLAN | Dual band 802.11 a/b/g/n/ac/d/h/r/k/w/i (2.4 GHz and 5.2 GHz support) |
| WPAN | Bluetooth 5.0; integrated antenna |
| Ethernet | Gigabit Ethernet on RJ45 interface, with activity LEDs |
Peripherals and Accessories
| Accessories | Country specific AC line cord required. Additional accessories can be integrated using USB and Bluetooth interface |
| Mounting Options | Integrated standard VESA mount; conforms to the VESA 100 mm x 100 mm mounting standard for attachment of third party, off-the-shelf mounting solutions; four (4) M4 x 8 mm max insert distance |
Recommended Services
| Planning and deployment: Integration Services; System Design Post deployment: Zebra OneCare Select Application development: Custom Software Development |
Warranty
| Subject to the terms of Zebra Technology’s hardware warranty statement, the CC6000 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty statement, go to: http://www.zebra.com/warranty |
Footnotes
| 1. Upgrading to new supported versions of Android requires the purchase of a Zebra OneCare Service contract. For details related to Common Criteria support, please visit: www.zebra.com/commoncriteria |
Mobility DNA
| Mobility DNA adds functionality and simplifies mobile device deployment and management. For more information, visit: www.zebra.com/mobilitydna For supported solutions, visit: https://developer.zebra.com/content/zebra-dna |
Markets and Applications
Retail Front of Store
- Shopper self-service
- Merchandising and digital signage
- Assisted shopping and selling
- Workforce management
- Product comparison
- Full screen how-to videos and product demonstrations
- Price checks
- Loyalty/rewards program integration
- Guided selling tool
- Call for assistance
Hospitality
- Hotel room guest portal
- Electronic concierge
- Table/seat side ordering
- Scheduling
- Guest check in
Healthcare
- Patient check-in
- Prescription tracking
- Patient care (bedside)
Transportation
- Digital brochures
- Map views/web and video content
- Interactive trip and transit planning
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. Android is a trademark of Google LLC. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.
03/28/2023 HTML
