Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra Technology have a range of Solutions to transform and support digitally enabled Policing and prepare forces for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Military Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Ambulance Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Fire & Rescue Services in preparation for the challenges ahead.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
Blood can be a health dashboard for your body. It can show vitamin deficiencies, chemical imbalances and abnormalities. It can help explain away tiredness, enable tailored treatment plans or trigger life-saving processes. Quality and quantity of life can be dramatically altered based on our response to indicators in our blood. With so much at stake, it is imperative that blood testing be as painless as possible. Retesting costs money. It costs time, and in many instances, there is no slack, which means inefficiency in the system can cost lives. (Plus, who really enjoys getting stuck with a needle over and over? Not me – and especially not when the follow-on draw could be prevented.)
That’s why I’m all for eliminating retests. One and done is my style – except for when it comes to marathons, of course.
However, in speaking with healthcare providers, I’ve noticed a trend toward acceptance, specifically the acceptance of retest requests as “normal.” If the lab gets a sample that is questionable for whatever reasons, they essentially kick the order back and the patient has to start over, getting poked yet again to restart the diagnostic process. This shouldn’t be normal. We should do everything we can to stop the waste. This includes stopping the disposal of “questionable” samples.
See, the function of blood is extensive. It moves nutrients, oxygen and waste, fights infection, all within the enclosed human body operating at around 37.5°C. Take it out, and it’s not where it wants to be. First it wants to coagulate, to reseal the body to prevent attack from bacteria and unwanted visitors. Then, as it contains living cells, it begins to denature and die.
It’s why there are very specific temperature requirements to which you must adhere when transporting pathology samples, and they may or may not be the same as the blood products intended for transfusions. Though most cold chains and labs have quality monitoring/quality control systems in place, as well as RFID-based tracking systems, not all actively monitor the temperature inside blood transport bags. They may only keep tabs on the surrounding climate. So, I think it’s worth calling out the temperature sensitivity of blood samples and the potential consequences if no one can tell whether a sample has been compromised, including regulatory and internal policy compliance.
The whole team is up against the clock to get each and every sample to the testing facility and tested without it getting damaged by overly hot or cold temperatures on route (as defined by AABB Standards and 21 CFR 640). Zero to four hours is the typical window allowed from bleed to test!
Get it wrong and the sample becomes useless. At best, it’s untestable and binned. At worst, the lab technician will deliver an incorrect result leading to misdiagnosis and treatment. Whatever the outcome, it comes at a cost.
That’s why you should never strike temperature sensors from your spend plan due to “the cost.”
First off, they are very affordable and easy to include with every transported blood sample. Second, the cost of going to court to resolve a malpractice suit is far higher than preventing such an incident in the first place.
It’s not uncommon for one to wonder if a blood sample changed temperature during transit. Perhaps the journey took longer than usual on a hot day and its insulated container began to warm. Or maybe things dipped out then back into the safe temperature zone. The blood could be damaged without anyone even knowing. Or it could be fine, but someone worried about safety uses a subjective ‘feel’ test to check the temperature and decides that a sample feels warm and it’s not risking an incorrect result, so they toss it. Either way, not good.
Because the quality of blood and other bodily fluid samples is so very important in defining and delivering treatment programs, Zebra has developed a solution in conjunction with independent software vendors (ISVs) to validate that you have a temperature-controlled transportation system in place capable of delivering a test-worthy samples to the lab in a timely manner. (It’s currently available in the UK and Europe.)
The solution can be tailored to meet your varying needs, but there’s one very cool setup that I want to call out. You can put a tray of blood vials in a purpose-built insulated blood transport bag designed specifically for temperature-controlled shipment. (It looks a lot like the bag used to keep pizzas hot while out for delivery.) Each vile is identifiable when matched to a database because each is tracked with a barcode label, written record and RFID tag starting at the time of collection. Having the barcode and RFID label immediately cuts out mistakes from illegible handwriting, or mistyping labels, making the information system it’s feeding the single source of truth and the written record more of a redundancy.
The vials are then tracked using a passive RFID system that reads as the bag is placed into a specially designed reading tray prior to leaving the hospital, clinic or surgery centre then scanned again as the tray arrives in a van at the lab before a third and final read again inside the lab upon receipt. The unique identification code on each sample links it to the patient electronic medical record (EMR) and also anonymously to software which shows a colour-coded dashboard should there be an anomaly such as an unexpected or missing sample. The driver has no access to personal data but can see if they are missing a sample, and they can also prove that they made a delivery within the specified time window.
With everything captured and recorded in real time, the lab has visibility of where the samples are in transit and what tests are needed so they can prepare in advance. The solution also helps ensure the right sample gets to the lab in the right time.
But how can you be sure it wasn't denatured by a blast of heat along the way? That’s easy: an electronic temperature sensor quietly sits in a pocket in the insulated blood sample transport bag and systematically tracks temperature data every minute.
When the blood arrives at the lab, the person who physically receives the bag of vials places it into an RFID reader tray in a blood hatch with a 'bridge' incorporated nearby. The bridge receives logged data from the temperature sensor and sends it up to the cloud where it is collected by an application programming interface (API) and delivered to sample tracking software that’s running on internet-enabled devices, such as handheld mobile computers or tablets.
A lab technician then officially checks in the entire lot of received blood, first checking the dashboard to ensure there are no missing or incorrect samples based on the advanced notice of inbound inventory. They then batch check the temperature of each vial, which was logged each minute starting at the time of collection and continuing during transport then aggregated in a dashboard graph on mobile and desktop devices. If they confirm the blood has remained within safe parameters and is test ready, then they move it to the next step in that process. If they spot an anomaly, such as a temperature dip or peak on the graph, they can then order an urgent retest.
This fast validation process helps cut the risk of testing a damaged sample and reduces the risk of incorrect results and treatment. Plus, the sooner the patient can resubmit samples, the sooner they (and their physician) can get some answers – and answers help save lives.
Along those same lines, the addition of temperature sensors to every pathology sample transport bag adds a layer of safety to testing procedures, creating a checks and balances system that gives everyone confidence that things were done by the book and the results can be trusted. It also provides a paper trail should there be any allegations of incorrect procedure, giving patients peace of mind that their sample wasn’t comprised and protecting hospitals from litigation.
If this all sounds well and good, you might be wondering how you can get this type of tool built into your blood collection, transport and testing processes (and what it will cost you).
First off, let me tell you that the hardware (temperature sensors + RFID system) and software I mentioned are available today and field tested. Zebra has been working with the ISVs involved to make sure all components are compatible with one another and will consistently operate as one – as if they were built for the same company as a single platform system.
The even better news is that because this is a solution coming out of the Zebra ecosystem, you are not going to be the one who must lead the deployment. We’ll steer it, with you co-piloting. We’ll involve your IT experts, lab technicians, supply chain operations managers, lab managers and quality control managers in the process to make sure the technology is supportive of your existing procedures and compliant with all policies. We’ll also work together to design the system in a way that fits neatly into your tech stack and minimizes disruption to workflows. Our goal is to speed up sample testing, not slow it down.
The one (or few) thing(s) your team will have to do is help us scope out the project so we’re building the right RFID tracking system to eliminate the manual processes and help highlight anomalies in your inventory and workflows. Once the fixed RFID reader infrastructure is installed – or handheld RFID readers rolled out – and the proper software licenses are purchased, all your front-line team will need to do is print and label pathology samples, which they already do anyways. From there, we’ll make sure all the blood transport bags are equipped with the temperature monitors and put into service, and you will be good to go.
Temperature-sensing RFID tracking solutions are not just limited to healthcare. Any vertical where products have to remain within a specific temperature range, be it pharmaceuticals, food or vaccines, can be managed utilising this solution. Checking process adherence, maintaining safety standards, protecting products and people is a universal best practice.
For more information about temperature tracking solutions, please contact your Zebra representative or visit our website.
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Lorna Hopkin is Product Marketing Advisor at Zebra Technologies with responsibility for Zebra healthcare solutions and advanced location technologies. Lorna joined Zebra in August 2018 as part of its acquisition of rugged tablet specialist Xplore Technologies.
Lorna is a chartered marketer and has two and half decades’ experience across a wide range of industries. At Zebra, she has launched a variety of products into the healthcare space and other verticals.
Lorna is a tireless advocate for health and fitness at Zebra and in her spare time participates in Ironman competitions and enjoys writing about her experiences at https://theordinaryironman.com/
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