Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra Technology have a range of Solutions to transform and support digitally enabled Policing and prepare forces for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Military Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Ambulance Services in preparation for the challenges ahead.
Zebra Technology have a range of Solutions to transform and support digitally enabled Fire & Rescue Services in preparation for the challenges ahead.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
While not widely advertised by regulatory bodies, Chris Sullivan, Zebra’s Global Healthcare Practice Lead, discussed in an earlier blog post how the Unique Device Identification (UDI) mandates now being enforced in the U.S., the European Union and regions around the world do much more than just help healthcare device manufacturers and their global supply chain partners quickly locate medical devices when quality or safety issues arise.
UDI labels help hospitals and other healthcare facilities better manage inventory turns, improve the accuracy of billing for each procedure, reduce waste due to product expiration and reduce annual audit shortfalls for medical implants.
UDI labels also help to protect patients. Healthcare providers who have access to UDI data can verify the model number, expiration date and recall status of an implantable device before a procedure begins. And, if there is a later recall, patients can be instantly alerted so that corrective actions can be taken to help mitigate health issues. Faulty medical equipment and implants can also be immediately identified and pulled from anywhere in the supply chain to prevent further use.
In other words, medical device traceability isn’t the only benefit of the new UDI mandates, and healthcare supply chains aren’t the only beneficiaries.
However, hospitals can only take advantage of this valuable information if they have a way to extract it from the barcode labels (yes, plural) on medical device packaging.
Barcode symbologies are standardized in their design and data structure which is why one might think that the same barcode scanners used for positive patient identification (PPID), electronic health record (EHR) retrieval and other inventory management activities could just as easily be used for UDI capture.
Technically, you would not be wrong. Those barcode scanners are built to work universally across many different clinical workflows. However, UDI barcode labels break the mold a bit. Actually, they break it a lot.
Unlike traditional inventory or wristband barcodes that may only contain a single symbology type, a UDI barcode label may have multiple barcodes with multiple data fields and differing symbology types (depending on the issuing agency). Each data field must somehow be extracted and then entered into an EHR, ERP or other back-office systems if healthcare facilities are to take advantage of this valuable data to improve patient care, safety and business operations, including billing accuracy.
And if that doesn’t make the data capture process complex enough, there are differing label formats to read across device manufacturers.
Over the past year, health system leaders have expressed concern at industry events and in direct conversations with Zebra that many healthcare providers are still manually typing the UDI fields into the EHR instead of using a handheld barcode scanner to automatically capture UDI label data. That is concerning considering the numerous data entry delays and errors that could occur as a result. With patient safety a top priority, healthcare providers should take caution with such a risky process to track medical device availability and utilization. This is a scenario where “good enough” isn’t good enough – or good at all!
Misreading or mistyping just one letter or number in any of the device identifier (DI) and production identifier (PI) data fields is dangerous in many ways! It could mean the difference between life and death if the device is expired or the implant is recalled and swift corrective action can’t be taken because the UDI record in the EHR is incorrect.
It takes a lot of time to manually enter UDI data for every medical device that is received, used or disposed of in the course of a day. Every second spent typing in serial numbers, batch numbers, manufacturing dates, expiration dates and more into an EHR, ERP or other back-office system is time that could have been better spent with patients.
I tell anyone using Zebra scanners for clinical workflows to take the time to consider the benefits of capturing UDI’s unique data sets per the standards defined and adopted by the FDA, European Commission, the International Medical Device Regulatory Forum (IMDRF) and the Joint Commission.
The pressure is on to care for more patients, manage more inventory and move faster than ever! Mitigating mistakes is critical and, depending on where you are in the world, ensure compliance with local regulations such as the Medical Device Regulation (MDR) and In-Vitro Device Regulation (IVDR).
The Zebra UDI Scan+ application we rolled out earlier this year can be easily programmed to simultaneously identify, decode and parse all UDI label data with a single trigger pull of your Zebra barcode scanners. (Not a single manual data input is required, and multiple data fields can be accurately captured in seconds!) The 123Scan Wizard, which is part of Zebra’s DataCapture DNA™, makes it just as fast and easy to configure your scanners.
There is some additional system integration required on the front end to ensure the data that’s captured via the barcode scanner properly populates your EHR and other back-end data systems. (We’ll talk more about that in an upcoming blog post.) However, it doesn’t make sense to talk about leveraging UDI data for inventory management, new patient safety measures or financial planning purposes if you don’t first automate the data capture process. That’s the only way to garner the actionable intelligence you need to make accurate decisions and take fast action when opportunities or issues arise – allowing healthcare providers to spend more time with their patients and less time on data capture tasks.
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You can learn more about how to add the UDI Scan+ application to your Zebra barcode scanners on our website. Our Healthcare team is also available to answer any questions you may have or provide guidance on how to best capture and integrate UDI data into your healthcare information systems.
Brian Walters is a Senior Product Manager for Zebra’s Data Capture Solutions, Enterprise Visibility and Mobility business unit. Brian brings extensive knowledge in all facets of product and brand management, operations, sales and marketing and business development, participating in many C-level executive engagements, public speaking, training and business consulting activities.
Brian joined Zebra from Canon where he was responsible for the day to day management of several products and services, including net-new product offerings and vertical specific applications. During his tenure there, Brian was awarded with the Canon Americas Presidents Award (CAPA) in Business Development. Prior to Canon, Brian worked at ServiceSPAN, a telecommunications software provider, where he was responsible for a wide variety of marketing activities including brand management, product lifecycle management and communications. Before ServiceSPAN, Brian worked at CA Technologies where he was responsible for working with senior management to promote CA’s product offerings in a thought leadership capacity.
Brian holds a Bachelor of Science in Marketing from C.W. Post.
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