Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energise your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimise plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
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Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
bp Group’s Aral Selects Zebra Technologies to Digitise Its Service Station Operations
German subsidiary streamlines front-line workflows to improve customer experience and maintain compliance with Reflexis Task Management software solution
RATINGEN, Germany – Oct. 19, 2022 - Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front-line of business with solutions and partners that deliver a performance edge, today announced that Aral AG has enhanced its customer experience by improving front-line store worker efficiency and productivity workflows across its retail service stations, using Zebra’s Reflexis Real-Time Task Manager™ software solution.
bp Group subsidiary Aral AG is number one in the German service station market and the largest coffee-to-go provider. More than two million customers visit Aral service stations daily to fill up on its branded fuels and lubricants, wash their vehicles, and buy high-quality food and drinks on the go. To help maintain its service station customer compliance, Aral conducts regular health, safety, security and environmental (HSSE) inspections for cleanliness and product availability. Staff also carry out product checks and promotions. Aral needed a new technology solution that could give a holistic overview of completed tasks, and a better way to conduct HSSE compliance audits with full, real-time visibility.
To meet these requirements, Aral implemented Zebra’s Reflexis Real-Time Task Manager and Q-Suite™ Q-Walk store check software solution to simplify store operations, optimize labour and measure progress. Partners can now efficiently manage service station tasks and customer requests as well as maintain HSSE compliance standards. This has helped ensure safer and cleaner environments, delivering an in-store purchasing experience that meets consumer needs. The data generated by the solutions is also leveraged to streamline Aral’s annual compliance audit.
“More than 130 Aral field workers and 1,200 company-owned franchise operated (COFO) sites already use Zebra’s Reflexis software on their mobile devices today, which has improved task completion and maintained compliance standards,” said Christina Völker, Retail Digital Project Coordinator, Aral. "In the future, this solution will support an additional 1,200 service station partners.”
The solution automatically prioritises tasks, assigning them to staff who can immediately see at any time their next activities as well as consolidating communications by showing completed tasks across service station branches.
“Following a successful German pilot, we’re delighted that our Reflexis solution is now deployed throughout Germany,” said Alexander Honigmann, Director of Retail and Logistics, Germany, Zebra Technologies. “It has streamlined service station staff communications and also improved front-line operational workflows and efficiencies, resulting in a better overall customer experience.”
In addition to Germany, Aral has also deployed the task management solution at its locations in Australia, Luxembourg, the Netherlands, New Zealand, Poland, South Africa, Spain, and the UK.
KEY TAKEAWAYS
- German bp subsidiary Aral chose Zebra's Reflexis Real-Time Task Manager and Q-Suite software solution to improve compliance, employee efficiency and customer service in its German retail service stations.
- The software applications run on mobile devices, enabling Aral’s front-line store operations staff to automate audit processes and task management in real time, which has enhanced communications and resulted in an elevated customer experience.
- Zebra Reflexis is now rolled out throughout Germany following successful deployments in Australia, Luxembourg, the Netherlands, New Zealand, Poland, South Africa, Spain, and the UK.
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ABOUT ZEBRA TECHNOLOGIES
Zebra (NASDAQ: ZBRA) empowers organisations to thrive in the on-demand economy by making every front-line worker and asset at the edge visible, connected and fully optimized. With an ecosystem of more than 10,000 partners across more than 100 countries, Zebra serves customers of all sizes – including 84% of the Fortune 500 – with an award-winning portfolio of hardware, software, services, and solutions that digitise and automate workflows. Supply chains are more dynamic, customers and patients are better served, and workers are more engaged when they utilize Zebra innovations that help them sense, analyse and act in real time. Zebra recently expanded its industrial automation portfolio with its Fetch Robotics acquisition and increased its machine vision and AI software capabilities with the acquisitions of Adaptive Vision, antuit.ai and Matrox Imaging. Zebra is #42 on Newsweek’s inaugural list of America’s Most Loved Workplaces, #42 on Fast Company’s list of the Best Workplaces for Innovators and #79 on Forbes’ list of America’s 500 Best Midsize Employers. Learn more at www.zebra.com or sign up for news alerts. Follow Zebra’s Your Edge blog, LinkedIn, Twitter and Facebook, and check out our Story Hub: Zebra Perspectives.
Media Contact:
Tracey Wong
Zebra Technologies
+44 7900-933869
twong@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2022 Zebra Technologies Corp. and/or its affiliates.
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.