Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
RFID stands for radio frequency identification. It is an automatic identification technology whereby digital data is encoded in an RFID tag or "smart label" and is captured by a reader using radio waves. Put simply, RFID is similar to barcode technology but uses radio waves to capture data from tags, rather than optically scanning the barcodes on a label. RFID does not require the tag or label to be seen to read its stored data—that's one of the key characteristics of an RFID system.
Tags can be read using handheld or mobile readers, shelf or tabletop readers, or readers that can be installed at doorways or in portal configurations. A line of sight is not required – tags can be read automatically, even through packaging materials and in transit, whenever moving items or people come within range of a reader. Learn more about RFID Tags in our dedicated What is an RFID Tag FAQ.
RFID systems greatly streamline inventory and asset tracking, virtually eliminating human error while providing instant, detailed records of the movement of assets.
Common references include: UHF RFID, EPC UHF Gen 2, G2V2, ISO 18000-63 and RAIN RFID. These RFID standards ensure hardware and data interoperability. If it complies with the standard, it will be interoperable.
RFID works by employing an RFID transponder (or tag) and a reader. The RFID transponder is comprised of a microchip that holds information to identify an object, product, or person and an antenna for transmitting this data to the reader.
The antenna transmits the data to a reader that converts the radio waves to usable information. Unlike bar code and magnetic stripe technology, RFID transponders can be read anywhere within the magnetic field sent out by the reader. Radio waves can travel and be read through many non-metallic objects. Depending on the power of the reader, an RFID antenna can be read from direct contact up to 20 feet.
In passive systems, which are the most common, an RFID reader transmits an energy field that "wakes up" the tag and provides the power for the tag to respond to the reader.
Passive tags do not have a battery and draw their power from the reader. The reader sends out electromagnetic waves that induce a current in the tags antenna. Since these tags obtain their power from the reader, they generally have shorter read ranges and are in a defined reader zone. Passive RFID is relatively inexpensive and found in many daily surroundings. They can be very small with size dependent on the type of tag antenna.
In active systems, a battery in the tag is used to boost the effective operating range of the tag and to support additional features over passive tags, such as temperature sensing. Data collected from tags is then passed through communication interfaces (cable or wireless) to host computer systems in the same manner that data scanned from barcode labels is captured and passed to computer systems for interpretation, storage, and action.
Active RFID tags work independently, so the tags themselves can transmit and receive data. As they generally transmit data over a longer distance they are physically larger and more expensive than passive tags and are operational as long as the battery is functional. Passive RFID is an optimum combination of benefit and costs and uses a frequency that fits most customer applications.
There are several radio frequencies in use.
Tags and readers must use the same frequency in order to work together. Readers work on a specific frequency and the frequency depends on several factors such as read range, speed of data transfer, type of material and environment. Government and industry regulations also affect which frequencies are used.
RFID is used where there is a high volume of items moving quickly in and out of an area and where there is a high selectivity and multitude of sizes, colors and styles.
High Volume and Quick Movement of Items: In environments with a high volume of items that are constantly being moved in and out, traditional manual tracking methods can quickly become cumbersome and error-prone. RFID offers a solution by enabling automated and non-contact identification and tracking of items. For instance, in a busy warehouse, retail store, or distribution center, RFID tags can be attached to items, and as these items pass through RFID-equipped checkpoints or portals, the technology can instantaneously read and record information without requiring physical handling. This capability greatly enhances the speed and accuracy of inventory management, shipping, and receiving processes.
Diverse Items with Various Attributes: In situations where items come in a wide variety of sizes, colors, and styles, it can be challenging to use traditional barcode-based systems, especially if different products share similar physical appearances. RFID tags can store more detailed and unique information about each item, enabling differentiation even among items with similar outward appearances. This is particularly useful in industries like fashion retail, where clothing items can have multiple variants (sizes, colors, styles) that need to be tracked individually.
The ability of RFID technology to handle a multitude of attributes allows businesses to have better control over their inventory and supply chain. It can help prevent errors in order fulfillment, improve accuracy in stock management, and enhance customer experiences by ensuring the availability of the right products in the right sizes and colors.
In both scenarios mentioned above, RFID offers several benefits:
Efficiency: RFID systems can quickly read multiple tags simultaneously, making them ideal for environments where items move rapidly. This efficiency contributes to reduced operational time and increased productivity.
Accuracy: Automation reduces the chances of human error, leading to more accurate tracking and inventory control. This accuracy can result in better decision-making and resource allocation.
Real-Time Tracking: RFID enables real-time visibility into inventory movement, allowing businesses to respond swiftly to changes in demand, stockouts, or delays.
Non-Intrusive: RFID operates wirelessly and doesn't require line-of-sight scanning, making it less labor-intensive and more suitable for fast-paced environments.
Scalability: RFID systems can be scaled up or down to accommodate changing business needs without significant disruptions.
Additional use cases include when items have a high value so anything that is important not to lose and when there is a need for traceability, such examples include food/cold chain and pharmaceuticals.
One of the first use cases of RFID was in retail but now its uses are expanding beyond retail to the supply chain. Technological advancements are driving new uses in manufacturing, transportation, logistics and healthcare.
The technology can be used to label people and products, however RFID chips can carry more information, making them useful for identifying assets like prescription pharmaceuticals, blood, livestock and high-ticket items. Because RFID tags can be customized and programmed, encrypted and password-protected, they are suited to secure applications like healthcare and military usage.
Different industries use RFID in different ways. For example, in retail, it can be used for inventory visibility, reduction of out-of-stock items, omnichannel enablement, customer experience and loss prevention. Each item in a store can have an RFID tag. This means store owners can easily see what items they have in stock, how many are left and where the items are located. It can even help prevent theft, as items can be tracked as they move around the store. RFID technology also enables omnichannel shopping experiences, meaning customers can have a seamless experience whether shopping online from a mobile device, a laptop or in a brick-and-mortar store.
In a warehouse environment, it can be used for receiving accuracy, outbound shipment accuracy, asset utilization/tracking and analysis and locationing. In a warehouse, RFID can be used to ensure that the correct items are received and sent out. It can also be used to track the usage of assets like machinery or tools. For example, if a forklift has an RFID tag, warehouse management can know when it's used, where it's used and how often it's used. This can help in making decisions about equipment maintenance, replacement or purchasing. RFID technology can also be used to locate items or equipment within the warehouse, saving time and increasing efficiency.
In healthcare, it can be used for asset tracking, inventory visibility, locationing, and billing & processing while in manufacturing, it can be used for parts inventory, work-in-process (WIP), returnable transit items (RTIs), employees, vehicles and product recalls.
In transportation and logistics, it can used for airline baggage, materials management, supply chain tracking/management, field mobility (service, fulfillment/replenishment), vehicle and yard management, asset utilization/tracking and analysis.
Designed to be stored on an RFID tag, the Electronic Product Code (EPC) is a unique number that identifies a specific item in the supply chain. The EPC can be associated with dynamic data such as the origination point of an item or the date of its production.
Much like a Global Trade Item Number (GTIN) or Vehicle Identification Number (VIN), the EPC is key to unlocking the power of the information systems that are part of the EPCglobal Network™. EPCglobal Inc™ has responsibility for oversight of the EPC and the standards, specifications, and guidelines for the Auto-ID infrastructure to support its use. EPCglobal is a not-for-profit joint venture between GS1 (formerly EAN International) and GS1 US (formerly the Uniform Code Council).
GS1 is a leading global organization dedicated to the design and implementation of global standards and solutions to improve efficiency and visibility in supply and demand chains. GS1 US is a not-for-profit member organization of GS1 and is dedicated to the development and implementation of standards-based, global supply chain solutions. For more information about EPCglobal, visit https://www.gs1.org/epcglobal.
RFID Technology has a number of benefits to help every business and organization to improves its efficency, in an economy where productivity inefficiences can mean the difference between profit or loss, efficiency is key.
RFID improves efficiency by allowing businesses to automate their inventory and data capture tasks along with reducing shrinkage through the improved monitoring of inventory movement. It works in real time where information is transmitted in real time enabling companies to take immediate actions and also increase accuracy by reducing manual processes, and increasing process automation.
It is reliable, proven technology. Because of its documented business value, RFID is continuing to expand into a wide variety of vertical markets and applications. As a result of this growth, industries have developed and deployed technology and usage standards. These standards embrace a variety of form factors and protocols designed for specific applications. Additionally, along with the integration of other technologies, complete business solutions are being developed and standardized.
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