Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s grocery technology solutions, featuring hardware and software for improving retail shelf management, ordering and replenishment.
Enhance e-commerce operations with Zebra’s real-time inventory and automated workflows. Ensure accurate fulfilment, efficient returns, and seamless service.
Zebra’s technology solutions for department stores and speciality stores, feature hardware and software for retail management and workforce management.
Zebra’s omnichannel fulfilment technology solutions, feature hardware and software for timely order processing across channels and unified customer experience.
Zebra’s retail inventory management solutions, feature hardware, software and supplies for optimising inventory management and demand forecasting.
Enhance transactions with Zebra’s POS technology solutions, featuring hardware, software and supplies for optimising the checkout experience.
Zebra’s customer experience technology solutions, feature hardware and software for delivering personalised retail experiences and self-service capabilities.
Safeguard profits with Zebra’s retail loss prevention technology solutions, featuring hardware and software for enhancing security and product movement visibility.
Zebra’s associate engagement technology solutions, feature hardware and software for shift scheduling, task management, and team communications.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Zebra’s hospital technology solutions, feature hardware and software for automating health system processes, reducing errors, and ensuring compliance.
Zebra’s patient registration technology solutions, featuring hardware, software, wristbands, and supplies improve patient identification for safer registration.
Optimise critical assets with Zebra’s healthcare asset tracking technology solutions, featuring hardware and software for ensuring equipment readiness.
Improve decision-making with Zebra’s Health Information Technology solutions, featuring hardware and software for enabling secure communication and data access.
Reduce lab errors with Zebra’s sample identification technology solutions, featuring hardware, software, labels, and supplies for accurate sample and specimen labelling.
Improve pharmacy workflows with Zebra’s pharmacy automation technology solutions, featuring hardware, software, labels, and supplies to reduce medication errors.
Zebra’s point-of-care solutions, feature hardware, software, and supplies for mobile access to critical information, patient ID, specimen collection and labelling.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Streamline operations with Zebra’s automotive manufacturing technology solutions, featuring hardware and software for reducing downtime and improving processes.
Optimise processes, assembly and supply chain efficiency with Zebra’s electronics manufacturing technology solutions, featuring hardware and software.
Boost production with Zebra’s food and beverage manufacturing technology solutions, featuring hardware and software for compliance and quality monitoring.
Achieve excellence with proactive quality management. Use Zebra’s solutions for precise root cause analysis and quality assurance.
Achieve seamless production with Zebra’s manufacturing WIP solutions, featuring hardware and software for tracking products and spotting bottlenecks early.
Ensure efficiency with Zebra’s material handling technology solutions, featuring hardware and software for automating systems to prevent delays.
Optimise operations and gain inventory and shipment data with Zebra’s supply chain visibility technology solutions, featuring hardware and software.
Boost performance with smart digital solutions. Equip your team with Zebra’s AI-powered tools for real-time guidance and efficient workflows.
Drive efficiency with Zebra’s unified communications solutions, featuring hardware and software for connecting teams for seamless operations.
Achieve excellence with Zebra’s proactive quality management solutions, featuring hardware and software for supporting root cause analysis and assurance.
Gain transparency with Zebra’s manufacturing traceability solutions, featuring hardware and software for tracking products for compliance and quality control.
Prevent downtime with Zebra’s manufacturing asset tracking solutions, featuring hardware and software for efficiently locating equipment and materials.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Protect products with Zebra’s cold chain logistics technology solutions, featuring hardware and software for accurate tracking, monitoring and data logging.
Enhance operations with Zebra’s post and courier technology solutions, featuring hardware and software for package tracking, proof of delivery, and more.
Zebra’s warehousing and distribution technology solutions, feature hardware and software for inventory tracking, order fulfillment, and warehouse automation.
Ensure accuracy with Zebra’s proof of delivery technology solutions, featuring hardware and software for capturing delivery data efficiently.
Improve efficiency with Zebra’s cross docking technology solutions, featuring hardware and software for real-time tracking and automating scanning and labelling.
Zebra’s order processing technology solutions, feature hardware and software for shipping optimisation, order tracking, data analysis and better inventory control.
Zebra’s warehouse inventory management solutions, feature hardware and software for inventory tracking, space utilisation, and data-driven insights.
Zebra’s inbound logistics technology solutions, feature hardware and software for inventory management, order fulfilment, and better visibility of shipments.
Zebra’s reverse logistics technology solutions, featuring hardware and software for better visibility and streamlining receiving, sorting, and managing returns.
Enhance deliveries with Zebra’s outbound logistics technology solutions, featuring hardware and software for ensuring timely, precise shipments.
Zebra’s warehouse asset management technology solutions, featuring hardware and software for improved visibility and control of asset movements.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
With Zebra's Hospitality Communication Solutions, you can enable real-time communications for your hospitality staff with mobile computers and smartphone devices.
Zebra's card printing solutions allows for fast, on-demand printing of room access keys, VIP badges, loyalty, membership and gift cards
Keep track and stay prepared by monitoring and tracking inventory and asset locations with Zebra's restaurant and hotel inventory management solutions.
Zebra provides food label solutions for restaurants, hotels and more. Our labels meet local regulations for direct and indirect food contact.
Zebra's restaurant mobile POS and ordering devices can increase your restaurant sales, enhance server productivity, and increase guest satisfaction.
Zebra's food safety hardware and software keep your guests safe and enable you to automate food safety procedures, reducing the odds of spreading food-borne illness.
Zebra's QSR software can enable you to increase inventory counts, scan guest loyalty apps, decrease wait times and increase customer satisfaction.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Instant access to technical specs and inventory helps improve customer satisfaction.
Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's mobile computing portfolio is designed to help utility companies improvement the management and lifecycle of their assets.
Zebra's mobile devices enable your entire staff, from call centre representatives to field technicians, to deliver enhanced customer service through the use of mobile technology.
Zebra's rugged mobile technology solutions provide the field dispatch and routing tools needed to accelerate in-field operations. Learn More.
From first call through incident investigation, Zebra ruggedised mobile solutions enable emergency response personnel to serve public safety and utilities industries more effectively with industry-leading mobility strategies.
Zebra's rugged mobile devices provide your field teams and contractors with complete situational awareness to meet customer service needs.
Zebra's mobile computing solutions provide utilities companies with the tools needed for advanced GIS asset mapping of in-field infrastructure.
Zebra's mobile computing portfolio features tools to help you upgrade processes such as digitising record inspections to speed up efficiencies. Learn More.
Zebra's mobile computing solutions specialise in the real-time, data-powered mobile workflows to help utility companies with inventory management. Learn more.
Zebra's rugged HazLoc mobile devices help optimise your critical operations with safety as a top priority. Learn More.
Zebras field-certified rugged mobile devices connect oil and petrol field workers to real-time critical data. Learn More.
Zebra's mobile technology solutions enable your operators to get real-time remote asset monitoring across your operations. Learn More.
Zebra's rugged mobile computing solutions enable your staff to plan, schedule and complete maintenance and repairs in any environment. Learn More.
Drive successful telecom management with mobile devices designed to meet the demands of public safety and customer service.
Zebra's data-powered mobile technology solutions help you to generate efficiencies across your field service operation in the water industry. Learn More.
Zebra's mobile work order management technology allows you to leverage your existing systems to your operations perform at their very best. Learn More.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
This post includes input from my colleague Brad Willard, Manager, Product Safety & Test, Engineering Shared Services, Zebra. Brad serves on Zebra’s Green Product Council and is our battery safety expert.
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If you’re plugging in your mobile computer, tablet or wearable whenever it’s convenient, or constantly topping off the battery to keep a full charge “just in case” you can’t charge it later, you’re killing your battery and draining your bank account.
That’s because a battery is only built to last a certain number of charge cycles.
Does that mean that if you’re plugging your device in three times a day, completing only partial charges each time, that your battery could die in approximately four months (~166 days) if it’s built for a 500-cycle lifespan?
Not necessarily, but your battery life could be cut in half. It all depends on your charging habits. So, let’s talk about what can either extend or shorten the life of your battery and device by asking and answering a few questions:
Q: Is every battery charging event considered a “charge cycle”? Or does the battery have to go to zero and then fully recharge for it to be considered a full cycle?
A cycle is defined as 100% of the battery’s capacity, but it does not have to be discharged in one go to be considered a “charge cycle.” Two days of using 50% capacity or four days of using 25% capacity are both equivalent to one full cycle. It doesn’t matter if you charge back to full each day between those 25-50% discharges or not.
Q: So, if I only discharge a battery 70% today (and have 30% remaining when I plug it in to recharge), that would be equivalent to using 70% of a cycle, right?
Correct. The battery would only be depleted a full cycle once the battery is discharged (or used) another 30%.
Q: If I only let the battery drop to 30% before recharging (because I don’t want to get stuck somewhere without a fully charged device), but I always charge to 100%, is that helping or hurting the battery’s health?
There are certain extreme charging behaviors/methods that will negatively impact battery health and deplete its usable life faster. For example, charging to a higher voltage/percentage (such as charging all the way to 100%), charging faster, or keeping the battery on the charger longer (trickle charging) can all harm the battery and shorten its lifespan.
That said, there are three variables in particular that contribute to battery swelling and capacity fade (the things that shorten battery life):
1, State of Charge
2. Temperature
3. Time Duration
If any two of these variables are high, then the third needs to be low.
Therefore, it’s ok to charge a battery to 100% full *if* the temperature isn’t extreme and the amount of time the battery will be kept at 100% is less than a few weeks.
The two charging behaviors that I see which accelerate battery wear-out the most are:
1. Leaving the battery on continuous charge for months at a time. One real life example was a customer who purchased “spare” tablet computers and left them in the charging dock for several months. The best practice here would be to charge the device to 50% and then store it separately from the charging dock until you’re ready to actively use it.
2. Shallow discharge cycles of a battery where it is fully charged, the device is used for a short period of time, and then the device is put back in the charging dock. When the battery reaches its peak charge state, the degradation rate is the highest. This rate slows down as the battery voltage slowly decays down. Frequently topping off the battery causes the battery to spend more time in the peak charge state and thus accelerate degradation.
However, heat is not your battery’s friend either. So, keeping a battery cool, but not freezing, can help extend its life.
Q: Are the recommended battery charging practices applicable to all types of devices (i.e., tablets, wearables, headsets, scanners, RFID readers and mobile printers)? Or only handheld mobile computers (i.e., the ones that look like smartphones)?
Every type of device that uses lithium-ion cells (all of them!) will benefit from you employing the same best practices I described above – if you want to maximize battery endurance, which I’m sure you do since it’s good for the bottom line in so many ways. You can also download Zebra’s full Battery Best Practices guide here.
Q: If I have a fleet of shared devices that are used around the clock across multiple shifts by my team, how should I advise them to recharge the devices so that the battery can get through a full cycle without disrupting productivity?
If an employee’s battery has dropped below 50%, then they should charge their devices during their next break. Charging for 20 minutes should give the associate two hours of additional runtime.
Q: We keep additional batteries on hand for workers to swap out when their battery gets low, and they don’t have time to recharge. Is there a “best” time for that swap to occur, though? Could they wait until the battery is almost dead, or should they swap sooner?
For users that perform battery swaps, it is recommended to swap when the battery charge level drops to 20-30%.
Q: What about wireless charging? Is that potentially beneficial or harmful to devices with lithium-ion batteries?
There is some nuance to wireless charging. On the one hand, wireless charging will typically generate more heat than a wired charger. However, the amount of heat being created drops significantly once the battery finishes charging. So, gauging if wireless charging is helpful or harmful gets back to the three factors: the battery charge state, battery temperature, and time. If any two factors are high, then the third should be low.
I wouldn't recommend wireless charging in a hot environment like on a vehicle dashboard or next to a south-facing window. And by hot, meaning the surface of the device is 40˚ C or higher. This type of heating is a combination of air temperature, solar radiation, and heat generated either by the charging system or some other heat-producing equipment nearby, and it can be damaging to any type of device, even rugged ones.
To share a real-world example: a beverage company using a Zebra tablet computer and its team kept the charging dock on top of a bottling machine. In the summertime, the air temperature was 35˚ C and the heat from the bottling machine increased the tablet temperature to 45˚ C. They only took the tablet off the dock for about 15 minutes per eight-hour shift, so the battery charge state level was nearly 100% all the time. After about two months, the battery swelled so much that the tablet lost electrical contact with the charge dock. If they had used a wireless charger, the device temperature would have been a few degrees hotter and the swelling would have happened even sooner.
- Fast chargers are NOT better than traditional chargers in terms of extending overall battery life. In fact, fast chargers are worse. Slower charging is always better for battery health. Additionally, aftermarket battery chargers may prematurely degrade a battery's cycle life or shorten product run-time. So, it’s always recommended to use OEM charge accessories as they are designed to optimize both battery cycle life and run-time.
- Do NOT allow devices to deplete as much as possible before recharging. This is an outdated practice from an older chemistry of batteries (Nickel-Metal Hydride [NiMH]). High depths of discharge for Li-ion batteries will actively harm them. It is best to keep these batteries within moderate ranges of states of charge (20-80% or even 30-70%), though it is not the end of the world to charge to 100% or deplete to empty once in a while.
- Do not keep devices on the charger to “trickle charge” when they are full, if possible. If a battery is empty, charge it to at least 30% before using it, if not more.
With all this in mind, I imagine you’re going to want to take a close look at how you or your team is currently charging device batteries – and how you’re using your devices between charges. Are there adjustments that need to be made to improve device/battery efficiency?
You certainly don’t want to be replacing a battery – or entire device – very often, especially if you’re responsible for funding or managing a fleet of dozens, hundreds or thousands of devices for your employees.
Plus, something else to consider beyond the financial and operational costs of improper battery charging: the environmental cost.
Prolonging the life of your battery results in fewer batteries needed per mobile device/ terminal. This lowers the lifecycle environmental impact of the device by requiring less raw materials, less manufacturing, less transportation, and less waste disposal of batteries. Batteries contain valuable and impactful materials such as gold, cobalt, and lithium. Avoiding excess extraction can help the environment and your bottom line. Another environmental benefit of using charging practices that prolong your batteries’ lives is that these same practices tend to use less electricity and therefore produce fewer emissions.
I realize how nerve wrecking it can be to worry that you’ll get stuck with a dead battery, which is why it’s important to understand these few simple changes you can make to your battery charging habits. Follow the advice provided above – and in this Battery Best Practices guide – and you’ll find your battery will last a lot longer than it probably has in the past (before you knew the right way to charge).
If you have more questions about anything I’ve shared or want to talk about a good change management approach for battery charging (to get your entire team in the habit of doing things right), feel free to reach out to me or your local Zebra representative.
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Matt Ashcroft serves as a Sustainability Engineer and subject matter expert for Zebra’s Enterprise Mobile Computing business where he works on improving the sustainability of the division’s products. His focus includes everything from energy efficiency, recycled materials, packaging, and battery longevity, to circular economy, hazardous material restrictions, and product accessibility. He holds a PhD in sustainable engineering from Villanova University.
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