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The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

Recent Repair Address Changes

Zebra continues to make important changes affecting the repair of devices in some countries. These changes reflect ongoing efforts to provide best in-class support and repair to our customers.

Please note the following additional important information:

  • All repairs must be authorized by Zebra and be accompanied by an authorization (RMA) number
  • Always use the shipping instructions Zebra provides with your authorization
  • Please discard any pre-printed labels you may have with the old address

Should you have any questions about these changes, please contact your Zebra Representative.

EMEA

Saral Group LLC (Saral Qrup MMC)
32 Khojali Avenue, 2nd Floor
Baku
AZ1025
Azerbaijan

Beginning April 19, 2023, please send your Zebra mobile computers, scanning devices, and printers to our repair center at the address below:

Zebra Service Centre
C/O Union for repair and service (Dr. Union)
Plot 16, Block 12016
The Egyptian German Industrial Complex, Street 90, Industrial Zone
Obour City
Egypt

Beginning April 1st, 2024, please send your mobile devices, scanners, and tablets that require repair to our new address of consolidation HUB in Spain:

DHL Same Day C/O Zebra consolidation
REX - WHS
Paseo de las flores 27 Nave 7
28823 Coslada
Madrid
Spain

APAC

Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:

Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia

*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.

Effective February 1, 2024, please send your Zebra printers which require repair, as well as faulty printheads (for printhead claims*) to the following location:

Zebra Service Center
c/o Highpoint Service Network Sdn. Bhd.
No. 1 Jalan TP6
Sime UEP Industrial Park
47600 Subang Jaya
Selangor
Malaysia

*Note: Printer Repair Specialization members do not need to return faulty printheads to the Zebra depot when they make printhead claims; all other partners must return faulty printheads to the Zebra depot when they make printhead claims.