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RFID Printers

ZT420 Passive RFID Printer Support

Models

ZT420 RFID

Zebra is no longer offering this product for sale. The product resources are provided below for your use and convenience. Please note that Customer Support will not be available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

Last Sale Date: October 1, 2020 
Service and Support Discontinuation Dates:  
EMEA, LATAM, NA - September 1, 2025
APAC - December 1, 2025

ZT420 RFID

ZT420 RFID

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab. 

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v10.

2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

3. Connect the printer.

4. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

5. When using thermal transfer media, load ribbon 

6. Print a test label.

7. Calibrate ribbon and media sensors.

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or ribbon out or media out errors.
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.

8. The printer settings must match the supplies you use for your print job. Adjust the printer settings using Zebra Setup Utilities software or Windows Printer Driver v8

Downloads

Software that is essential for operating and connecting this device. 

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Documentation

Some documents may not have been translated to your language.

Videos

ZT420 RFID How-to Videos.

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.