File Type:	Name:	Publish Date:	Size:
	Saving Time and Money with Mobile Printing in Field Service	04/01/2007	276 Kb

Description:	Route automation is the only way many service organizations can meet tightening service windows and growing profitability pressures. Mobile printing is an underutilized component of route automation that provides rapid return on investment by increasing the responsiveness, customer service and efficiency improvements. This white paper explains the applications and ROI potential.Route automation is the only way many service organizations can meet tightening service windows and growing profitability pressures. Mobile printing is an underutilized component of route automation that provides rapid return on investment by increasing the responsiveness, customer service and efficiency improvements. This white paper explains the applications and ROI potential.
Full Abstract:	In the field, paperwork is commonly completed by hand, which provides no automation benefits or time savings for the technician, and requires additional data entry time later in the office. Companies can scarcely afford this time – 83 percent of service organizations report they must respond to customer requests within 24 hours, yet only 54 percent can consistently meet this service level, according to a recent study. Automated data entry and printing on the route saves paperwork processing time, reduces errors, and eases the clerical burden back at the office. Automation is proven to save time, and automated operations are proven to be more productive and profitable than paper-based procedures. This white paper presents the data, the business case and explains the applications and technologies.